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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,105 reviews
  • Rated 3 out of 5 stars

    My bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are nice i like alot but lately the updates come threw and the buds are beggining to drop calls are turn off during a calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice if you have an android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I lost my Samsung galaxy buds. Really liked the quality of the Samsung buds that I wanted an upgrade but I Was a little upset that you can’t connect this to the app on an iPhone. You can’t control the sound quality or the tap functions without having an android. So I had to return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is just ok. I have had people compain to me about the audio quality when using phone. Music quality could be better. I have better quality audio on corded headsets from my Sony Walkman from back in the 80's. I also had issues with the fit. They fell out on me a couple of times.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Djbgtr67. We understand how frustrating this may be for you. The link below includes steps that can be taken to improve the performance of your Galaxy Buds Pro. If you are still experiencing issues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla
      http://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Fall out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are decent sound quality though they constantly fall out

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Tiff. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung pro earbuds! Love the color the sound the bass is great for music and videos..and when talking on phone calls..sounds clear and the noise reduction blocks outside noises..is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Noise canceling Great, Lost 'em

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling on a noisy street. However, the buds finder is an idiot. Expensive loss.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy, but must change tips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good set of buds. Easy to use, works well with all devices, phone, laptop. Tips included are garbage. Order foam tips. They fit better and vastly improve ANC

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice earbuds, worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice once you figure out which pads to use for your ears. Sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Lacey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is Amazing! The improvement from the 1st generation is absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Galaxy Buds Pro for almost a year now and they had worked very well. I continue to get good quality sound from them and they fit my small ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung buds pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button touch sensitive and sometimes hard to press but overall sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! So much better than the +. Liked them so much I bought a pair for my son and I! I liked at other options, but they just seemed way too big in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds I owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good earbuds i mean it is a bit pricey but its a game charger, far ahead of the air pods, the active noise canceling isn't the best or the worse but it's there, fitment is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the bomb dot com

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Sound is amazing. Features are next level. Pairs super easy. Nice multi device pairing as well. Form factor is incredible. Fits great and looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok need to make sure it fits your ear before you buy it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds. The sound is great and it fits well in my ear. It is also very easy to pair to your phone. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung Galaxy Pro buds for my husband for Christmas. He loves them! The sound quality is great. He can totally block me out with the noise canceling option!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits weirdly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The fit is a little weird and doesn't always stay in my left ear.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great but fall off the ear when working out. I love the connection to samsumg phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with noise cancellation. I would highly recommend

    I would recommend this to a friend