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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,105 reviews
  • Cons mentioned:
    Touch controls

    Rated 5 out of 5 stars

    Amazing for music, audiobooks etc... Not made to

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio clarity. The touch controls take some getting used to and they a re a bit touchy (badum tss). Otherwise, these earbuds have great ANC mic quality can be improved. Perfect for loud environments in which you will listen to music, audiobooks or YouTube vids with the screen off. Not meant to replace a Plantronics voice focused headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice sound quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality but, for my ears, they are not good for working out. They fall out a bit too easily.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound quality, especially bass.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass and overall depth of sound put out by these earbuds is 10x better than the regular Galaxy Buds. You really have to hear them to believe them. Best tip I got though was to buy memory foam tips. This way you get much better suction which allows the active noise cancelling to work much better, not to mention overall sound improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Critical Asset to the Modern Jobsite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headbuds are often touted for their noise cancellation features, and I admit that is a very useful feature, but what will keep me coming back is the terrific 'Ambient Sound' feature. On a busy jobsite in the construction industry, your life is at risk on a daily basis. It's loud work, and after many years my hearing has been somewhat on the decline. So believe me when I tell you that headphones that can pick up voices, while keeping the loud banging and whirring of drills, hammers, and hammer-drills to a minimum has made construction work a little more bearable. Sometimes I keep them on without any music because the feature has worked well for me. Just be sure to keep track of them, and they're worth every penny. A word of warning. The case isn't water resistant. My buds have survived a wash, but the case shorts very easily. The case can be replaced with third party cases on Amazon, but I haven't found official replacement. This is fine, the only functionality you lose if you accidentally drop the case in water and replace it with a third party case is that you cannot see, via the 'Galaxy Wearables' app, the current %charge of the case itself. I don't miss cords.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool set of ear buds. I wore these on an airplane and the ANC works really good, i am impressed. The battery and the extra recharges work as advertised. I would say, the best way to use these buds is when you pair it with a Samsung phone. You'll truly get the best experience from it. Otherwise it works just as well, minus the extra features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sensitive to the touch, great sound quality for music and call. The micro phone for calls works well too. Geyying the ti sit right in my ears was an issue too. The do fall occasionally when lifting weights at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Touch controls

    Rated 4 out of 5 stars

    Good with some flaws

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these to replace my buds that stopped working. Figured I'd get these since I just got the Galaxy S22 ultra. I love the color and the sound is great but they do fit my ears a little oddly have to adjust some throughout use and because of this the touch controls disconnect them or pause music. I even have block touches turned on in the Samsung Galaxy Wearable app but for some reason it turns it off randomly and is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, these suck. They worked great for about 6 months. Noise cancellation was awesome. About a year in the left one stopped working and will only sometimes play at full volume. Most of the time it won't make any sound at all or it will be very, very faint. No amount of cleaning or updating has fixed it. 2 years in now and they won't even stay in my ears. I reached out for replacement silicone buds and both Samsung AND Best Buy told me that they don't sell them separately. 2 years in I have a pair of earbuds that *kinda* work and won't stay in my ears while working out. I will never buy these again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound but fall out easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and decent comfort. Like others have said, they fall out easy. For me, it doesnt matter how you insert them or which sized attachments I use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Better things exist

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their solid but my sony xm3s beat them in every way except battery life. Hate the touch controls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Price, Touch controls

    Rated 3 out of 5 stars

    Decent, but you can find better for a better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, but the ANC is a lot to be desired. The touch controls are super sensitive to the point that readjusting them back into your ears (they don't fit mine very well) will cause the music to stop. The sensitivity also makes it difficult to take advantage of all the controls that they offer. For the same price you can get significantly better earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these while exercising. Never any issue. Great sound and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound but...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great only issue is with fit buds tend to want to fall out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my boyfriend and he loves them! It is the 2nd pair in a couple of years since he uses them every day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    I like

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound connects great with my phone good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid earbuds with great sound and good bass. The earbuds last a long time between charges and the case holds a lot of battery. As a result, I rarely need to charge the case. There are several settings for noise cancellation and they all work pretty good. I wouldn't say noise cancellation is EXCELLENT but it is great for an earbud. If you have a non-Samsung Android device, you will need to download the Galaxy Wear app to take full advantage of all the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Accepted more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great sound, amazing battery life, and app. Cons: Would not stay in my ear when exercising. Overheaded quickly. Within 30 days one ear bud started crackling

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    2 years and use everyday still

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these 2 years ago and i use them every single day almost and they are tlstill going strong i love samsungs earbuds fr sound is amazing battery is ok/good and lasted 2 years so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, and I was very impressed by the noise cancelling part. I've had them for 2 years now and they still hold their charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Cool Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound, nice look but slips out of your ear after while...hopefully the next Buds they make fit in your ear better.

    I would recommend this to a friend