Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Galaxy buds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound comfort to insert to ear would recommend this item
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new earbuds. I am able to listen to music and podcasts all day at work.
I would recommend this to a friend - Pros mentioned:Sound quality
Good buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ones I had in a long time, I would recommend this
I would recommend this to a friend - Pros mentioned:Sound quality
Slippery Little Devils.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slippery little devils. They are hard to hold on to as the finish is very slippery. The same goes for the charging case, super slippery. I got these to replace a wired earphone for my cell phone. If you don't have both buds in your ears they won't work. They randomly pop out of my ears and fall to the ground. The speaker quality is exceptional and I've been told people taking to me on the phone can hear my voice loud and clear. The volume turns down at random and them resumes to where I set it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Solarman. Thank you for bringing this to our attention. I see you are having some concerns with the Galaxy Buds Pro. I apologize for the inconvenience you are having with the product being slippery, popping out of your ear, and the volume. Here are some links that might be able to help you out.
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/.
No, low, or poor audio quality on Samsung earbuds; under Sound is low even though I set it to high
https://www.samsung.com/us/support/troubleshooting/TSG01111323/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144181009
Have a great day.
^Charles
- Pros mentioned:Sound quality
Galaxy buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the ambient noise control works really well
I would recommend this to a friend - Pros mentioned:Sound quality
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound noise canceling is the best . You don't need to the bugged at all
I would recommend this to a friend - Pros mentioned:Sound quality
Goo sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both them for a gift. They love how easy it is to used them. Sounds good.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds. Definitely exceeded my expectations. Wouls sury recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound. Great color. Charges quick and easy to install in the ear.
I would recommend this to a friend - Pros mentioned:Sound quality
Buds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise cancelling feature. Nice fit and I would choose a different color
I would recommend this to a friend - Pros mentioned:Sound quality
Quite Valuable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exotic color compare with the others Sounds so Fantastic
I would recommend this to a friend - Pros mentioned:Sound quality
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great service would recommend to all
I would recommend this to a friend - Pros mentioned:Sound quality
Ear pods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity and the sound of these ear pods. Much easier to use
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product easy to connect.Really good fit. Great sound
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift to myself.. I love ear buds great investment great quality.
I would recommend this to a friend - Pros mentioned:Battery life
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ear buds. A little large, but worth the extra battery life.
I would recommend this to a friend - Pros mentioned:Sound quality
galaxy buds pro review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love and enjoy using these earbuds. the audio is so good
I would recommend this to a friend - Pros mentioned:Battery life
Machinist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good earbuds the charger last a long time best so far
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome sound quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy these earbuds, great sound quality and easy to use.
I would recommend this to a friend - Cons mentioned:Fit
Sticking to the Buds+
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the previous version for a few years and use them daily. I decided to treat myself and upgrade to the Pro. No matter what I tried I could not get these to stay in. They kept sliding out which makes the audio quality a little fuzzy. I also tried the Live and had the same issue. I have to stick to the Buds+ since they are the only options that fit securely. The + is comfortable even with my tragus piercing in one ear. The Pro and the Live slid out of my ears with and without the piercing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Aloha!
Thank you for reaching out to us. We truly appreciate your time to let us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds difficult to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I am including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144208301
Thank you for choosing Samsung!
-Remie