Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Fit
Need a better design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but that's the only thing good about them. They need to make it so they actually stay in your ears
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LC77,
Thank you for bringing this to our attention. We are saddened to hear about your recent experience with your Galaxy Buds Pro, as you're uncomfortable with it falling off. I understand how important it is to ensure that your buds stay in place while doing your activities and not worry about slipping.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on adjusting your buds for the best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144431963
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Connectivity
Excelent sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product no problems pairing.. no problems Galaxy S8+
I would recommend this to a friend - Pros mentioned:Sound quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great update, over the old ones these sound a lot better
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great sound quality, and amazing service provided.
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love themthe quality is great wonderful very happy with them
I would recommend this to a friend - Cons mentioned:Fit
Poorly designed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most uncomfortable earbuds I've ever used. They constantly fall out. Doesn't matter if it's the small, medium or large ear tips, they will fall out of your ears.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Pros mentioned:Sound quality
100
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and bass great noise canceling. They just want 50 words
I would recommend this to a friend - Pros mentioned:Sound quality
Pro Bub's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love my Samsung Galaxy Pro Ear Bud's Have for about 1 month
I would recommend this to a friend - Pros mentioned:Sound quality
Just what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, this is what I expected for my workout
I would recommend this to a friend - Pros mentioned:Sound quality
It's great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality, excellent function, and looks like a million bucks
I would recommend this to a friend - Pros mentioned:Sound quality
Music in harmony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and the noise cancelation part just pertect.
I would recommend this to a friend - Pros mentioned:Comfort
earbud headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great look and quality earbud headphones comfortable to use
I would recommend this to a friend - Pros mentioned:Sound quality
John
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound on these earbuds plus they are clear.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound as was the pair we had before goo quality
I would recommend this to a friend - Pros mentioned:Sound quality
INCREDIBLE SOUND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound from a very comfortable small size.
I would recommend this to a friend - Pros mentioned:Sound quality
Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, i like the item, the price was reasonable.
I would recommend this to a friend - Pros mentioned:Sound quality
Easy peasy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with Galaxy S10. Amazing sound and ease of use.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving these ear buds! Good quality and definitely worth the money!
I would recommend this to a friend - Pros mentioned:Sound quality
Failed earbud, failure Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud failed after 3 weeks. Even after updating firmware, and troubleshooting it with various online guides. Only hope now is to check with manufacturer. Audio quality was great while it lasted and external audio pass through is an ingenious design. But I did find the battery to be lacking in some departments Overall dairy upset with the lack of durability of these earbuds as well as how long they lasted for especially for over $200
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Samsung Galaxy EarBuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are lightweight, great quality with the sound.
I would recommend this to a friend