Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
Good Listening
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these buds. I have not had a problem with these buds. I would recommend to a friend to buy.
I would recommend this to a friend- Cons mentioned:Fit
Bad ideal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are falling off frequently from ear. Almost lost it couple of times. Not using it
No, I would not recommend this to a friend Samsung tride and true
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved samsung buds and these are no different. I have no issue with the new materials they used in these buds.
I would recommend this to a friend- Cons mentioned:Fit
Loose in ears
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great other than fall out of ears. May work with other parties, gave to my son.
I would recommend this to a friend Works as it should
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds work great, but they did not work with my ears. However, I found a good solution with another earbud from Samsung.
I would recommend this to a friend- Cons mentioned:Fit
Purple Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time keeping them in my 3ars. I have changed the pads, but they still fall out.
No, I would not recommend this to a friend Product review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, i have really small ears and these are perfect for my small ears. They don’t fall out or move. Definitely recommend.
I would recommend this to a friend- Cons mentioned:Fit
Not For Her Use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is average, but the fit did not meet my wife's expectations.
No, I would not recommend this to a friend Earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these over a year now and well they are not the best earphones ever but they are pretty good.
I would recommend this to a friendGalaxy buds pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned them, hurt my ears and the sound is not that great needs bass, all the the features are great but they should focus more on the sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Cons mentioned:Fit
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but it falls out easily.Doesn’t fit my ear like previous pro does.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mart!
Thank you for reaching out to us. We truly appreciate you letting us know your concern about your Galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144322965
Thank you for choosing Samsung!
-Remie
- Cons mentioned:Fit
Great but did not fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks amazing although it did not fit my ear Therefore I had to rate it low
No, I would not recommend this to a friend Get Wireless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife isn't sure why she didn't buy this sooner. Personally wireless is the way to go. Boss can't see them from a distance and you don't have to worry about the wires getting in your way every time you move.
I would recommend this to a friendGreat sound!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than a weird issue after 3 month of owning these have been wonderful. Samsung customer service sent me a new set and has been flawless ever since. Even bought a pair for my wife.
I would recommend this to a friend- Cons mentioned:Fit
Galaxy Bud Pro easy to loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the same article twice with the promess that the new version would fit me, they did not.
No, I would not recommend this to a friend - Cons mentioned:Fit
Poor Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife since she has a Samsung phone and she had been using I pod ear buds but would have trouble connecting some times it’s the apple Samsung thing. The Samsung ear buds would never stay in her ears. It was a constant battle to try to make them stay in for any length of time. Vey poor design.
No, I would not recommend this to a friend - Cons mentioned:Fit
Wanted to love these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my husband but they would not stay in his ear. I own the buds live, so we traded to see which would be a better fit... After trying all three cushion sizes, we both love the buds live hands down! I couldn't for the life of me understand why the updated buds would not stay in our ears! But we absolutely love the buds live
No, I would not recommend this to a friend - Cons mentioned:Fit
Taxsale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were very hard to fit and stay in the ear. I tried different sizes and still no luck.
I would recommend this to a friendBrand response from Samsung
Posted .Hello. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Lilac Galaxy Pro headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones! Unfortunately last locationnis a job I no longer work at... I'm hoping whoever took them turns them on as I am looking for them before I have to buy another pair.
I would recommend this to a friendWorth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous galaxy buds and they worked well. However, the previous buds started to hurt my ears. The pros are pretty comfy in my ears. I love how they look, the buttons are easy tk press, and they look sleek.
I would recommend this to a friend