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Customer reviews

Rating 4.3 out of 5 stars with 5101 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 5,101 reviews
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Had to return twice for one side going out. Hard to keep in ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and clear Great buy Best headphones Wouldn’t buy any other pair

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Over Priced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Not worth the money... Very uncomfortable fit in ears also

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    brands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is great except I find myself constantly fixing the earbuds to fit my ear so they don't fall out

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Mybuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are too large for me. I rather have the ones that fits my needs.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mysam1!

      Thank you for purchasing Samsung Galaxy Buds Pro and leaving a review. We appreciate you sharing your experience with us. We apologize if your earbuds are too large for your ear. Let me help. Let me share with you this helpful link on what to do for your earbuds to fit perfectly on your ear:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144230634

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Very good ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for the Samung phones. But sometimes the touch keys are a little sensitive.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, but the keep falling from my ears after some time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay in my ears and it isn't as good as I hoped. I usually like Samsung products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, 1Jimmy. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The budd come out my ears easy. So when i push them back in it turn them off

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good, but I purchsed for ANC and it is not good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear bud are good! I like them, some people cant hear on them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but no apple app connection.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Only down side is that there is no apple app for this generation of buds.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items are ok however fit to the ear is not the best.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Difficult to stay in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hard to keep in your ears. They fall out very easy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept falling out of my ear. And mic was also not good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great quality...difficult to hang up from the ear buds, however if I need to adjust them during a call it hangs up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Uncomfortable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable after short period of time in use. Sounds were great but the comfort was just not there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because I wanted to upgrade from my other samsung buds (which were great). The sound on these are excellent, but the build quality was horrible. They were uncomfortable and around the charging connection the recess was sharp. They irritated my ears pretty bad. I had to return them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    little ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but I can't keep them in my ears. They fall out all the time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Lred. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Galaxy pro buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i whem i talk people on the other end say I sound muffled and every once i. A whilei here a spaze in them

    I would recommend this to a friend