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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,105 reviews
  • Rated 4 out of 5 stars

    Uncomfortable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable after short period of time in use. Sounds were great but the comfort was just not there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because I wanted to upgrade from my other samsung buds (which were great). The sound on these are excellent, but the build quality was horrible. They were uncomfortable and around the charging connection the recess was sharp. They irritated my ears pretty bad. I had to return them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    little ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but I can't keep them in my ears. They fall out all the time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Lred. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Galaxy pro buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i whem i talk people on the other end say I sound muffled and every once i. A whilei here a spaze in them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to get used to the shape when putting them in my ears, especially in the dark. But overall theyve been great. I like how the different sound settings are very configurable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These were a birthday gift hit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my gf for her birthday and she loves them. She has a Galaxy Note and they work very well with that phone. She’s already using these buds more than she expected to & doesn’t have any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but they fall out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife. The smallest one didn't fit her ear. Ended up buying smaller ones

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife didnt like this product they didnt stay in her ears.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound but the fit isnot the best they seem to fall out easly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Just had some connection issues for some odd reason after like a week it stoped

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is too expensive for the sound quality and it doesn't have good functional, maybe for ½ price for the item

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Noise-canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit ears equally well Without a tight seal, noise-canceling performance drops

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair if Earbuds, but needs more silicone eartip sizes, This is my 2nd pair 1 for me and Wife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but they are too touchy and they do not stay in your ears unless you are not moving.. almost mowed them.. and if I reach up to stop them from falling out it turns them off and or skips songs playing.. not worth it. Need them to stay in and on

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay on the right way every single time I feel like its gonna fall down

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I think I can help you with this, Alejandra! Please check out this link (https://www.samsung.com/us/support/answer/ANS00082785/) with tips that might help resolve this matter. If you are still having issues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla Samsung

  • Rated 4 out of 5 stars

    They work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and the only ones I've found so far that work with my lifestyle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There awesome just unfortunately gave me an ear infection because of the nickel in the charging ports

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound however very uncomfortable in ear. I may return

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sounds, mic works great, but take a while to get use to how they are suppose to fit in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    galaxy earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, with a long lasting battery. would recommend.

    I would recommend this to a friend