Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 5100 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,100 reviews
  • Rated 2 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. The has alot treble the bass is non existent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Earbud junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage,salesman lied. Good luck keepin in ear. I returned them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Great for everyday use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my mom to use while she is doing her daily retired person activities. They work great she hears me and while they do pick up a bit of ancillary noise its not too bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awsome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the really good earbuds but they feel uncomfortable after a few hours and start to slide out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my buds..only thing is charged time.. they dont last too long.. if walking and listening to music on a full charge they only last about 2 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Heavy and Frequently Fall Out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very heavy and didn't stay in my ears well at all. Returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had them very long but I can already tell that the clarity is great.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice but falls off every time am walking around, may be not my size

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality though pricey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice quality both during phone calls and listening music is much beyond my expectations. I strongly suggest the product if you need to use it frequently and if you do not have a price concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS EARBUDS RIGHT BEFORE CHRISTMAS AND HAVE REALLY ENJOYED USING THEM. I USE THEM FOR MY PHONE AND TABLET AND HAVE NOT HAD ANY ISSUES. I WOULD RECOMMEND THESE EAR BUDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are a great upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great within itself. I'm still getting used to them over my buds but with the product itself there's nothing wrong and comes with other sizes to fit into the ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung pro earbubs

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them a few times They seem to work well with my Samsung products

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit my ears well. I dont wear them in fear they will fall out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is decent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. Sound is decent but you will not be blown away by the quality..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truly, the best buds ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ear bud for my husband and he lives them! Way better fit than the Apple airpods!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Chemical burns in your ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contains acrylic which many people are allergic to. Can cause burns on the inside of the ear canal and ear drum. Acrylic should NEVER be used around sensitive skin. This includes ears!!! Samsung dropped the ball on these big time!!! Took over a month for ears to heal and hearing still is not all the way back. Imagine chemical burns in your ear canal!! Terrible product!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung EarPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife for her birthday she loves them use them all the time she also loves them because they match her phone she has a samsung galaxy s21+ 5g

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only issue is they are too sensitive any little touch and they over react

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good if they fit you ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise cancelling but are very uncomfortable for my ears.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I have 2 buds after this and i still occassionally use this product.

    I would recommend this to a friend