Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- |
- SKU:
- 6495952
Customer reviews
Rating 4.3 out of 5 stars with 5100 reviews
(5,100 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
buds pro review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work as advertised and I woud recommend them for purchase.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Galaxy Buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband. He wasn't sure he would like them but they work great and give him the freedom he needed from a corded ear bud.
I would recommend this to a friendRated 4 out of 5 stars
Pretty worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touch features get in the way when trying to adjust in ear but overall still a good buy
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend- Cons mentioned:Fit
Rated 2 out of 5 stars
Best Buy Great IF
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay in the ear securely, sound quality and volume lacking, when i went to return them for a refund with receipt i was treated like garbage. Oh if you pay for geek squad you can get better service and treatment but not if you don't. What if you can't afford it?
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friend Rated 4 out of 5 stars
enjoying these ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds really enjoy. Love the color but a blue option would be nice.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 4 out of 5 stars
Great Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Buds are great. I really like the features that I have explored so far.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Not truly tested yet
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the Galaxy buds+ - I like the fit of the Galaxy buds+ better but this summer when I can be more active this year I will put these to the test
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
beautiful and functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you use a Samsung Galaxy cell phone,...so download the application because it will control all the power of this device, because it's amazing how this works
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend- Cons mentioned:Fit
Rated 1 out of 5 stars
Less than one star!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall bad bud design... I haven't the expertise to know an average ear shape/size but I believe that my ears are of the average. These ear buds constantly fell out of my ears while doing minimum normal head movements. A slight tilt to the right or left and out they would fall. And I am, or have been, a loyal Samsung product buyer/user. The sound and features are also below my previous experience with the Bud+ model. The battery life may be good but it was less than a couple of hours when I used ANC or the environmental noise technology.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Aetherii. Thank you for bringing this to our attention. I see you have some concerns about Samsung - Galaxy Buds Pro; falling off your ear, the audio quality, and battery life. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links to help improve your overall experience with the Buds.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Use active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
All about your Samsung earbuds battery life https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144238551
Have a great day.
^Charles
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
I would stay away.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned 2 sets of these and they are good for a little while. The problem is they have what is in my opinion a design flaw. There is a filter in the back to keep ear wax from getting in on the speaker and over time, especially if you are using these while sweating and whatnot, like working or running or biking, that filter will build up with wax and you will hardly be able to hear these things. Cleaning it is not something they wanted you to do but it can be done, but both times I tried to the issue came back again but faster. Got maybe 3 days out of them. Don't buy them despite all their other redeeming qualities.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Husband ignoring device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for the wifey and she loves it... the only complaint I have is the noise cancelling feature works too well and she never hears me calling her now.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendRated 4 out of 5 stars
Earphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color, but for me they are kind of uncomfortable.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendRated 4 out of 5 stars
NOT AS GOOD AS I THOUGHT IT WOULD BE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a hard time keeping it in my hears and battery life isn't as good as my other ones.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friendRated 4 out of 5 stars
They're Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work Great and I'm very happy to have purchased them.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Works Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Zero complaints. Its ease of use and compatibility with my Samsung is much better than other ear pods I've owned that cost twice as much. (Sony $250+)
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 4 out of 5 stars
Ear piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear piece for music phone calls, etc.... the active listening is great
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
BUDS PRO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVED THEM, BUT COULDN'T GET PAST THE EARS HURTING NO MATTER WHAT TIPS I TRIED, INCLUDING BUYING MEMORY FOAM,, SO I EXCHANGED FOR BUDS 2 AND NO REGRETS, THEY WORK JUST FINE FOR ME AND THEY'RE MUCH MORE COMFORTABLE. but , everyone has different size and shape ears, so give them a try,, but if no good, go with the buds 2.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
Excellent ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear buds. Typically don't like ears buds cause they fall out constantly for me but, these have been great. I liked them so much i bought a pair for my wife also.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth for the price the features work amazingly I went from the buds first generation to this night and day different even bought a second one for my wife she loves them.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 4 out of 5 stars
Great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are awesome except the battery life it won't last more than 6 hours
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend









