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Customer reviews

Rating 4.3 out of 5 stars with 5100 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 5,100 reviews
  • Rated 4 out of 5 stars

    buds pro review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work as advertised and I woud recommend them for purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He wasn't sure he would like them but they work great and give him the freedom he needed from a corded ear bud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch features get in the way when trying to adjust in ear but overall still a good buy

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Best Buy Great IF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay in the ear securely, sound quality and volume lacking, when i went to return them for a refund with receipt i was treated like garbage. Oh if you pay for geek squad you can get better service and treatment but not if you don't. What if you can't afford it?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    enjoying these ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds really enjoy. Love the color but a blue option would be nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Buds are great. I really like the features that I have explored so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not truly tested yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Galaxy buds+ - I like the fit of the Galaxy buds+ better but this summer when I can be more active this year I will put these to the test

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you use a Samsung Galaxy cell phone,...so download the application because it will control all the power of this device, because it's amazing how this works

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Less than one star!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall bad bud design... I haven't the expertise to know an average ear shape/size but I believe that my ears are of the average. These ear buds constantly fell out of my ears while doing minimum normal head movements. A slight tilt to the right or left and out they would fall. And I am, or have been, a loyal Samsung product buyer/user. The sound and features are also below my previous experience with the Bud+ model. The battery life may be good but it was less than a couple of hours when I used ANC or the environmental noise technology.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I would stay away.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 sets of these and they are good for a little while. The problem is they have what is in my opinion a design flaw. There is a filter in the back to keep ear wax from getting in on the speaker and over time, especially if you are using these while sweating and whatnot, like working or running or biking, that filter will build up with wax and you will hardly be able to hear these things. Cleaning it is not something they wanted you to do but it can be done, but both times I tried to the issue came back again but faster. Got maybe 3 days out of them. Don't buy them despite all their other redeeming qualities.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband ignoring device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for the wifey and she loves it... the only complaint I have is the noise cancelling feature works too well and she never hears me calling her now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, but for me they are kind of uncomfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NOT AS GOOD AS I THOUGHT IT WOULD BE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a hard time keeping it in my hears and battery life isn't as good as my other ones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They're Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work Great and I'm very happy to have purchased them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Zero complaints. Its ease of use and compatibility with my Samsung is much better than other ear pods I've owned that cost twice as much. (Sony $250+)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece for music phone calls, etc.... the active listening is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BUDS PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED THEM, BUT COULDN'T GET PAST THE EARS HURTING NO MATTER WHAT TIPS I TRIED, INCLUDING BUYING MEMORY FOAM,, SO I EXCHANGED FOR BUDS 2 AND NO REGRETS, THEY WORK JUST FINE FOR ME AND THEY'RE MUCH MORE COMFORTABLE. but , everyone has different size and shape ears, so give them a try,, but if no good, go with the buds 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. Typically don't like ears buds cause they fall out constantly for me but, these have been great. I liked them so much i bought a pair for my wife also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth for the price the features work amazingly I went from the buds first generation to this night and day different even bought a second one for my wife she loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome except the battery life it won't last more than 6 hours

    I would recommend this to a friend