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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,105 reviews
  • Rated 4 out of 5 stars

    Ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece for music phone calls, etc.... the active listening is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BUDS PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED THEM, BUT COULDN'T GET PAST THE EARS HURTING NO MATTER WHAT TIPS I TRIED, INCLUDING BUYING MEMORY FOAM,, SO I EXCHANGED FOR BUDS 2 AND NO REGRETS, THEY WORK JUST FINE FOR ME AND THEY'RE MUCH MORE COMFORTABLE. but , everyone has different size and shape ears, so give them a try,, but if no good, go with the buds 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. Typically don't like ears buds cause they fall out constantly for me but, these have been great. I liked them so much i bought a pair for my wife also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth for the price the features work amazingly I went from the buds first generation to this night and day different even bought a second one for my wife she loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome except the battery life it won't last more than 6 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbud

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice could use more time between charges but otherwise good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth getting if you can find them on sale. They work great and are easy to setup.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. I hope they keep up. I am on them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome connection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my bluetooth earbuds. I listen to audiobooks frequently and love that these make it so easy to stay connected to my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of my favorite bluetooth buds. I like better than the like apple buds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its good but hard to find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nah its not that good if u cant find it even when not on Samsung should work on that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an awesome deal with a phone and the watch. I’m still trying the different ear tips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High teir quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great set of headphones. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds this is my fourth set i got these for my father to have a hands free device when talking on the phone while he's driving his semi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves them, always has them on her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit better than Live Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these over the Live Buds! These fit in my ear much better and actually stay!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and fitment are amazing but the battery life is unimpressive at best. These lasted me half the time the Galaxy Buds + did so I ended up switching back. Really hope they come out with a plus version of these! If you're not using them for more than 4 hours at a time I'd recommend them! You won't be disappointed!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Wasted my money and always playing catch my earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely disappointed with these earbuds. Like so many other reviews, my earbuds constantly fall out of my ears no matter if I am standing, sitting, lying down, or walking. I am constantly adjusting them in an attempt to keep them stable in my ears. They are uncomfortable, very bulking, and sometimes painful. It's extremely frustrating that I paid 200.00 for a pair of ear buds that I can't fully enjoy. If I had an opportunity to return them for a different pair, I would in a heartbeat. A terrible design and one very unhappy customer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 5 out of 5 stars

    A bud for you.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my son. He saw that I have a pair. Asked if I enjoyed them and because of the season he had helped me with what gift to give him.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of my money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a waste of my money. I loved them for the week that I had them. What they neglect to tell you is the cradle does not keep close and they open up unknowingly causing the buds to slip out. The app to find them glitches and when it does work the chirp is so low you can barely hear it. Support is no help they just transfer you from dept to dept. End result they are not replaceable when lost even though it's their product that malfunctions and you can't just buy one ear bud, you have to buy a whole new pair. By the way I've bought 2 pairs and both fell out the cradle never to be found.

    No, I would not recommend this to a friend