Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the excellent sound quality, long battery life, and comfortable design. They also appreciate the decent bass, reliable connectivity, and effective active noise cancellation. However, a notable concern among users is the fit, with some also mentioning sensitive touch controls, low volume, and the product's price.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these earbuds as a gift for my wife. And she loves them, now she ignores me all the time!
I would recommend this to a friendBuds pro
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the buds2 before these originals. Loved both quality made, easy to use.
I would recommend this to a friendGalaxy Bud Pros are top of the line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the original Galaxy Buds and these are great. Would recommend and I got them on sale!
I would recommend this to a friendSleek
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit. I like the fact that one earbud can be used at a time. They have good sound and block out surrounding noises.
I would recommend this to a friendGreat product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds been great so far. I use them alot and Ive had no issues so far.
I would recommend this to a friendGalaxy Buds Pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these so far they seem to work fine though I still have a lot to learn so far now we will see what happens
I would recommend this to a friend- Cons mentioned:Fit
NOT meant for exercising!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for exercising or running! If you are planning to workout with these I suggest you do NOT buy them. I just bought these yesterday and I was so excited. I put them last night to watch tv on my iPad, the right earbud just kept falling off. I took them to run this morning they fell out three times. Either my ears are too small or these were not meant for head movement. Returning ASAP.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Janet. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Galaxy Buds Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds for Samsung users. Love the WEAR app and ability to customize.
I would recommend this to a friendExcellent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to setup and use. Works well with android products.
I would recommend this to a friendGreat sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing beats the Samsung earbuds! Much better than any other brand, in my opinion
I would recommend this to a friendGreat sound, features, and reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for my parents new S22 phones. They were able to use with relative ease.
I would recommend this to a friendGreat sound and responsive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were just the trick! The are a little delays on the voice recognition but worked well with everything else!
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great very loud . I bought two of these one for me and one for my fiancé I love them
I would recommend this to a friendPro buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase! Love the look and the feel. Very easy to use and charges well!
I would recommend this to a friendAir buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my buds, they're great when working out. And easy to keep in my pockets
I would recommend this to a friendAmazing Bluetooth headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these awesome headphones but instantly returned them with buyer's remorse. I had to have the black ones lol
I would recommend this to a friend- Cons mentioned:Fit
Horrible ergonomics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Ergonomically absolutely horrible. Do not fit in ear. Heavy. They falling of easily. I tried all three plug sizes that came with this bud's, didn't help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SAlexander!
Hi There! Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Let me help. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit. https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144313437
Thank you for choosing Samsung!
-Remie
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds havent had a problem with them yet wish they had mire colors to choose from.0
I would recommend this to a friendGalaxy Buds Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Fits and works perfectly with my Samsung ACTIVE 2 Watch. Stays in place with every workout.
I would recommend this to a friendDont buy them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is broken in the right bud after less than a month. When it tries to cancel sound, it just makes a really loud raspy scratching noise. What a waste of money, the only reason I bought them was for noise canceling. Dont buy them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Carson. We are really sorry about any performance issues you may be experiencing with your Galaxy Buds Pro, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla