Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
Buds Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd set of Buds....Buds pro seem to be ok...still have to optimize their usage
I would recommend this to a friendBest Christmas gift Ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them ! And the color omg so beautiful!!!! I totally recommend them!!!!
I would recommend this to a friendWorth the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to have. The option to lower the sound level when I start to talk is fantastic.
I would recommend this to a friendSS earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to charge than my last headphones and definitely easier to put in than you try to clip on
I would recommend this to a friendLove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves then so much. This is the second pair i have boughten for her.
I would recommend this to a friend5 stars
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my 14 yr old & she loves them!! Great purchase!
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Fit
Too uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but very uncomfortable in my ear and falls out alot They are the worst ear buds I've ever had
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Derrick!
Thank you for purchasing the Samsung Galaxy Buds Pro and for sharing your review. We are so sorry to know that you find the buds difficult to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144142794
We hope to regain you as a customer in the future.
- Remie
Samsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits really well. It is nice that case charges them. Good to have an app. Really nice gift.
I would recommend this to a friendNice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are worth the money, they don't take long to charge
I would recommend this to a friendLove my earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them. they fit perfectly in my ears, they come with a lot of silicone customizers
I would recommend this to a friendearbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were a gift and she’s obsessed with them! super happy with my purchase
I would recommend this to a friendGood stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand to buy and carry and very good pricgood customer service
I would recommend this to a friendBest headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are life, they are perfect and so worth the money.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great earbuds that fit well and have excellent noise cancelling!
I would recommend this to a friendNot worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud started creating a loud static noise within a week of buying. I was supremely disappointed in these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Sunshine, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you’re experiencing static noises when using one or both of your Galaxy Buds, such as the Galaxy Buds2 or earlier models, you can try a few things to solve the issue. You can check for updates to your earbuds as well as your connected phone or tablet to ensure your devices have the latest software version. Restarting and resetting your earbuds can also help clear any minor problems. When you have the availability in your day, please take a look at the article titled, "Samsung earbud has a static noise" to conduct some troubleshooting steps to help you resolve what you have been experiencing with your Galaxy Buds Pro. Feel free to contact Samsung Support afterwards if you would like additional assistance and/or help troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my husband and he absolutely loved them.
I would recommend this to a friendgreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for my mom as a gift and she loved them
I would recommend this to a friendHighly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with these head phones! Love everything about it especially the color
I would recommend this to a friendEarbud
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on the head phone and I like color ways.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy them again price was good and worth the money for it
I would recommend this to a friend