Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
A $200 Liability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be great ear buds ... if they actually stayed in my ear. I have tried every tip, push it in my ear, turn it and they feel secure then after walking about 15 minutes, I can feel them slowly shimmying out and then they tumble down my shoulder and I catch them before they hit the concrete. Didn't have this problem with some old Razer ones I had, but then again, its engineers were smart enough to make them L-shaped to fit the eat canal, unlike these which are round and top heavy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144263133
Thank you for choosing Samsung!
-Remie
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear phone by far love them and you get custome cases for it on Amazon
I would recommend this to a friendEarbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.!!!!!!!!!!!!!!!!!!!!!+++++!++!!!!!!!!!!!!!
I would recommend this to a friendEarbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGalaxy buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit and a nice color. So happy with these headphones
I would recommend this to a friendVery nice item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds i ever buy very impress with this item. I love Samsung bugs
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Excellent sound and convienece.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first pair of earbuds and I must say I am very impressed. The AP that is required to set these up was very easy to load and very easy to get the earbuds paired to my Samsung phone. There are a lot of great options for set up and the AP shows you how much battery life is left. It also has a feature that will find your buds if they get misplaced. The sound quality is excellent. Very open with good bass. The ANC works great. Just be prepared to set them on voice detect otherwise your wife will tell you how loud you are talking. Unlike some others I have had no issues with the way these fit in the ear and have not had any issue with them falling out. I used the tips that came installed on the buds and they fit great. I will admit the touch function on the buds takes a little getting used to but once you figure it out they are very easy to use. One thing that did seem odd to me was that they did not come with a manual. I had to go to the Samsung site and download it so I could set them up. I assume this is because the box is so small it wouldn't really hold a full size manual. There is a small box inside but all it had was a number of blank pieces of paper. Not sure what that is supposed to be for. I am really pleased with these and look forward to being able to get out and walk while listening to music. I would highly recommend these.
I would recommend this to a friend Air Bud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product along with great customer service. Love it!
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves these ear buds. She has had no issues they are awesome.
I would recommend this to a friendReview
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my husband for Christmas and he loves them.
I would recommend this to a friendgreat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased as a gift, super satisfied from what i am told
I would recommend this to a friend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.....................................
I would recommend this to a friendEars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Just as good as ear pods but cheaper..
I would recommend this to a friendYes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving these, absolutely wouldbuy again, they rock
I would recommend this to a friendGreat headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my wife who loves them. They fit her ears great and sound awesome
I would recommend this to a friendHas died on me yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best head phones I have bought so far that is wireless
I would recommend this to a friendAustins buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. Always trust Samsung. They know what they are doing.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift, they are loving having them
I would recommend this to a friendPerfect and cheaper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfect, no problem even when its cheaper.
I would recommend this to a friendHappy Ears
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves these. Uses them for work and her daily walks.
I would recommend this to a friend