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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,105 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. They fall out of the ear pretty easily

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price, Volume

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable but not as loud as I expected. The price is a little high compared to quality of others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Headphone’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these head phones for my 18 yr son to use in college .He likes the sound on them. He wears them all the time.The Battery is good it all depends on how long you use them.The only problem you must ensure they are properly placed in pyour ear. If not they could fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Might get a little loose when jogging so I have to look for replacement pads. If sounds is low, double tap outer edge of right earbud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    I would recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good quality battery live is good Only down side is the buds are hard to keep on

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Rickmascia. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good but not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the soubd quality is top notch, but wjth some slight fit issues. These might not work if you have big ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    good stuffd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a superior product. the balance and sound are great. it should come with a larger size rubber tips as mine keep slipping off

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Really Enjoy these Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Enjoy these Earbuds Fit extremely well, very comfortable and stay in place even when working up a sweat working out. The sound it amazing and the noise cancellation works very well. Can not complain about the battery life even when noise cancellation is enabled. The ambient sound feature works and it will reduce the volume level when a conversation is detected though it is not always 100% reliable. All in all I really like them and highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    I love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds I purchased the original ones too and they were great as well. They fit perfectly secure in my ear and they are truly noise canceling. The galaxy bud pro true wireless are too big for my ear and kept falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    New buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I have the ones that came out prior to these but i like these better.... they do fall out my ear every now and again but thats the only thing i don't like. The sound is great and so is the noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall, Happy With The Purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as soon as they hit the store even though I also have the Buds Live. I must say that they are, in my opinion, with regards to sound quality, a bit better than the Buds Live. I will also state that from the 30 people or so that I asked on the other end of a phone call, they all said that my voice sounded great and not one single person said anything negative. I would say that the active noise cancellation is just so-so and not spectacular, but in no way is that a deal breaker for me. The ambient noise feature is nice but I don't use it much. I do like that they are independent from each other if you only want to use one. I do hope that the next version of the top dog buds from Samsung support true multi-point connection. Whatever the case, I'm happy the purchase of these buds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for what they are. None of the ear pieces really work as i guess the design is flawed and will slowly fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great But....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Sound is great as well as the battery life. My only complaint is that if they get wet from ear sweat or anything else they don't really stay in well. And yes, I've tried ALL of the extra ear cushion sizes and it doesn't make a difference. They still slide out....otherwise they are my favorite buds by Samsung so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good set of earbuds, although a bit pricey.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is astounding. Better than my gaming headset in some situations. The ANC is amazing as well, but the listening mode is usually a little too drowned out for conversation but still decent for environment sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    New buds our

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding with terrific sound Fall out of ear easily. Would be nice if could add a beep to locate lost bud(s)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent performance, subjective comfort.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say, these sound outstanding for earbuds! Crisp, clear and even a bit of bass. Solid sound stage. The microphone comes through clear as well. Where i had an issue (and why i gave it 4 stars) was that they werent the most comfortable for my ears. I experienced ear fatigue after about 30 minutes of use. Others havent had the same experience but for my ears it was enough. Other than that, I recommend these for anyone that kind find them comfortable because performance and features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great sounds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older pair of Samsung buds and these are a definite step up! Sound is great and they pair up quick with my Samsung S20+.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit aint perfect all the time but i love them. The active noise canceling is great. I hunt with mine as hearing protection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice Ear Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several versions from the Galaxy Buds line-up. I upgraded from the Galaxy Buds Live mainly because they are IPX7 rated. The sound is better than previous versions and the battery life is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Very good, but minor problem with them getting loo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy buds, but I will say that if im at the gym they sometimes want to fall out. I honestly have this problem will all earbuds so it could be me. Also if youre buying these, make sure you clean them regularly or else theyll be very muffled (imagine being underwater and yelling lol)

    I would recommend this to a friend