Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- |
- SKU:
- 6495952
Customer reviews
Rating 4.3 out of 5 stars with 5101 reviews
(5,101 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound qualityCons mentioned:Fit
Rated 1 out of 5 stars
Great buds with a fatal flaw.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In almost every rewspect, these are great earbuds. Excellent sound, Android support is excellent, battery life is much better than average. BUT... For me there is one big problem. Fit. They are unbearably painful to wear, particularly in my left ear. The buds are designed to press against the outer ear to short two sensor contact poiunts, telling the buds that they have been inserted. This part of the bud is hard plastic and presses painfully against the cartilage of my outer ear. This is HIGHTLY dependent on the anatomy of the outer ear. For many this won't be an issue. For me, it's a deal-breaker.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Probuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Battery lasts too. Would definitely recommend
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 2 out of 5 stars
DONT even bother.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give this a 2 just because of sound quality and stylish colors. THE FIT IS HORRIBLE. as a matter a fact the Buds + have a better fitment because of the wingtip. After trying sooo hard to love samsung and their overpriced tech. I regret to inform that I am going to apple. I mean how is it that I buy their latest phone and instead of working on the current Note 20 ultra they release a newer phone. They released 3 earbuds instead of making one perfect earbud. I am just done. Apple here I come. the switch is going to be a bit difficult BUT! You never really see an Iphone user switch to Android.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Cons mentioned:Fit
Rated 4 out of 5 stars
Snug but odd fit. Everything else is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not generally one that complains about the fit of earbuds. I have many. These however, don't get a good seal. They stay in, but I notice they made the tips more oval to match the human ear but I feel like sound is being lost now. Everything else is great!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Better then Air pods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever I used to have air pods but dang these are way better
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung's Best Yet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These buds pack a serious punch. The sound is crisp and clear. I had no problems with the buds staying in place even during workouts. Noise canceling feature works incredibly well. Set up was as simple as it gets. The app is very easy to get set up and packed with features. These, I highly recommend!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, it was a good purchase, the sound is very good.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my man, it’s amazing quality. He loved it.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 5 out of 5 stars
Perfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these earbuds for three years. I have a lot of issues with my ears, so I have never been able to wear in ear headphones. These have been a gamechanger. I love all of the features, I love the feel, and I love how they stay in! I have no idea how I'd do anything without them. Cannot recomment enough.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good sounds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid ear buds and has good sound for doing computer things
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good so far,but warranty will prove worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read many reviews saying these earbuds fell out too easy. I found they stay in about the same as the other 3 pair of Samsung buds I have owned. I don't job and I can't imagine many buds that stay in during a jog. The fit is fine so long as you pick the right tips for your ears. The sound is fine and with the Galaxy Wearable app and my Samsung Galaxy S10 my text messages are read to me, and when I get a phone call it lets me know who's calling. I find the tapping of the buds feature is not as responsive or accurate as the other 3 sets I owned. Now for the bad. If you purchase these buds or any Samsung buds make certain to buy a extended warranty as Samsung will likely not honor the implied warranty. They declined coverage on the 3 previous sets I had stating that they were not made in the USA, No joke! Anyhow I had a plan on 2 of the 3 sets and was taken care of. Why do I keep buying from a company that won't honor the warranty? Because they have the only buds that will read my text and phone calls. And that is important to me. I of course bought a 2 year plan on these.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Definitely Worth the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely tremendous wireless earbuds. I recommend getting some comply foam tips along with the headphones to ensure that they fit properly. However the sound quality and noise canceling are amazing. The battery leaves a little to be desired.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Powerful sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is greater than I expected. Music sounds like you are in a concert hall. I also love that you can control the amount of ambient noise you hear.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 1 out of 5 stars
Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great but literally useless unless you're still. Tried all the tips and any real movement causes them to fall out especially the left one. Don't expect to be doing any activity (i mean isn't that why most people use buds/headphones?). To make matters worse when you try and push them back in you're hitting the buttons pausing the music off, advancing a song, or even straight up closing the app. It's even more unfortunate that Samsung has disabled Bluetooth protocols that's not their own except SBC. Got an LDAC or AptX set of headphones? Too bad, you're stuck with the lower quality SBC and Samsung doesn't make a set of over ears headphones so you're out of luck all around.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .I would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Can’t go wrong with Samsung.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use with my Samsung phone. Most def recommend.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Pass...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros-Great for calls And thats it. Cons- Comfort is important to me and these are by far the worst in the Samsung line-up Because of the tip shape they don't sound great. I was expecting better bass because of their size and they advertise it. I use these exclusively for phone calls. For music I prefer the Jabra's 75 T or Sony's 1000XM3.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Better then beat studio wireless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the samsung galaxy buds pro because i have a samsung phone and because my best studio true wireless werent cutting it out for me they didnt reach my expectations the bass on the galaxy buds pro is more punchy they are louder and the noise canceling is way better on the galaxy buds
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Excellent Sound and Noise Cancellation...BUT..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound and Features. ANC is simply amazing. The features are outstanding.....Too bad they fall out of my ears even just bending over... Yes, I tried all the tip sizes and some foam tips. Also too bad is the battery life. I get, at most, 5 hrs just working with ANC and music playing with no more than two 5 minute phone calls! I was looking forward to using these on airline flights and enjoying the exceptional noise canceling but they wouldn't make a whole 5 hr flight with ANC and listening to a movie/music/audio book/etc. Not to mention the fit problem and the possibility of them falling out just moving around the cabin of the plane.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We apologize for the inconvenience this has caused you that your Galaxy Buds Pro fall out from your ears and issue with the battery life. The experience is not what we expect from our customers.
Here is a link all about your Samsung Galaxy Buds Pro: https://www.samsung.com/us/support/answer/ANS00078081/.
Another link you may find useful is how to wear your Samsung earbuds: https://www.samsung.com/us/support/answer/ANS00082785/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144255915
Have a great day.
Melardo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy buds pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality, I recommend them 100%
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Toss the factory ear bud tips out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great! My only advice is get Good memory foam ear bud tips.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend









