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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,105 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    They dont fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Galaxy Buds Pro the day they came out, and I already own the Galaxy Buds, Galaxy Buds Plus and Galaxy Buds Live. They all fit in my ear (the best fit coming from the Galaxy Buds Plus, the other two buds fit well too, but I liked the fit of the Buds Plus the best). The Galaxy Buds Pro sound pretty good, they are louder and more bassy then the Buds Plus. The Buds Pro won't fit in my ears. I tried all the tips from large to small size, the small tip go in my ear but even then the earbuds will not stay in my ear. The medium tips simply won't fit in my ear canal at all. The left bud stays in, but falls out with a little bit of head shaking. The right bud won't stay in at all and falls out when I move my lips (which also moves my ear, like smiling) or even tilt my head. On my Galaxy Buds Plus I have the medium size wingtips and ear tips as well, and they don't even fall out while working out. So what is the deal with the Galaxy Buds Pro? Do I just have weird ears. My ears look normal as far as I'm aware, I even talked to a friend and he said my ears looked normal. So I wanted to see if anyone has similar issues. Because everyone on youtube seems to enjoy how they fit. The sound is louder then the Buds Plus and the audio sounds better because it is louder, but the fact that they don't fit at all is a real let down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    NICE Bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original galaxy buds and the thing i can say is that the comparison between the two are miles apart. The old buds breaks out often while it is paired in bluetooth with my galaxy cell. With the buds pro, never once I experienced the same. The pro has the best bass I ever had from an ear buds. On par with Bose earbuds i used to have. I am glad i made this purchased and i have no regret whatsoever. I got mine today at Costco for the sale price of 160.00 US dollar. Try it, I am pretty sure you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and soud has a thing in the ap to check figment so makes it sond better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flawless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and outstanding sound quality. i love Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Great buds with a fatal flaw.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In almost every rewspect, these are great earbuds. Excellent sound, Android support is excellent, battery life is much better than average. BUT... For me there is one big problem. Fit. They are unbearably painful to wear, particularly in my left ear. The buds are designed to press against the outer ear to short two sensor contact poiunts, telling the buds that they have been inserted. This part of the bud is hard plastic and presses painfully against the cartilage of my outer ear. This is HIGHTLY dependent on the anatomy of the outer ear. For many this won't be an issue. For me, it's a deal-breaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Probuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Battery lasts too. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    DONT even bother.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this a 2 just because of sound quality and stylish colors. THE FIT IS HORRIBLE. as a matter a fact the Buds + have a better fitment because of the wingtip. After trying sooo hard to love samsung and their overpriced tech. I regret to inform that I am going to apple. I mean how is it that I buy their latest phone and instead of working on the current Note 20 ultra they release a newer phone. They released 3 earbuds instead of making one perfect earbud. I am just done. Apple here I come. the switch is going to be a bit difficult BUT! You never really see an Iphone user switch to Android.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Snug but odd fit. Everything else is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not generally one that complains about the fit of earbuds. I have many. These however, don't get a good seal. They stay in, but I notice they made the tips more oval to match the human ear but I feel like sound is being lost now. Everything else is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better then Air pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever I used to have air pods but dang these are way better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Samsung's Best Yet

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds pack a serious punch. The sound is crisp and clear. I had no problems with the buds staying in place even during workouts. Noise canceling feature works incredibly well. Set up was as simple as it gets. The app is very easy to get set up and packed with features. These, I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, it was a good purchase, the sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my man, it’s amazing quality. He loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these earbuds for three years. I have a lot of issues with my ears, so I have never been able to wear in ear headphones. These have been a gamechanger. I love all of the features, I love the feel, and I love how they stay in! I have no idea how I'd do anything without them. Cannot recomment enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid ear buds and has good sound for doing computer things

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good so far,but warranty will prove worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews saying these earbuds fell out too easy. I found they stay in about the same as the other 3 pair of Samsung buds I have owned. I don't job and I can't imagine many buds that stay in during a jog. The fit is fine so long as you pick the right tips for your ears. The sound is fine and with the Galaxy Wearable app and my Samsung Galaxy S10 my text messages are read to me, and when I get a phone call it lets me know who's calling. I find the tapping of the buds feature is not as responsive or accurate as the other 3 sets I owned. Now for the bad. If you purchase these buds or any Samsung buds make certain to buy a extended warranty as Samsung will likely not honor the implied warranty. They declined coverage on the 3 previous sets I had stating that they were not made in the USA, No joke! Anyhow I had a plan on 2 of the 3 sets and was taken care of. Why do I keep buying from a company that won't honor the warranty? Because they have the only buds that will read my text and phone calls. And that is important to me. I of course bought a 2 year plan on these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely Worth the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely tremendous wireless earbuds. I recommend getting some comply foam tips along with the headphones to ensure that they fit properly. However the sound quality and noise canceling are amazing. The battery leaves a little to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is greater than I expected. Music sounds like you are in a concert hall. I also love that you can control the amount of ambient noise you hear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but literally useless unless you're still. Tried all the tips and any real movement causes them to fall out especially the left one. Don't expect to be doing any activity (i mean isn't that why most people use buds/headphones?). To make matters worse when you try and push them back in you're hitting the buttons pausing the music off, advancing a song, or even straight up closing the app. It's even more unfortunate that Samsung has disabled Bluetooth protocols that's not their own except SBC. Got an LDAC or AptX set of headphones? Too bad, you're stuck with the lower quality SBC and Samsung doesn't make a set of over ears headphones so you're out of luck all around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with Samsung.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use with my Samsung phone. Most def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pass...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros-Great for calls And thats it. Cons- Comfort is important to me and these are by far the worst in the Samsung line-up Because of the tip shape they don't sound great. I was expecting better bass because of their size and they advertise it. I use these exclusively for phone calls. For music I prefer the Jabra's 75 T or Sony's 1000XM3.

    No, I would not recommend this to a friend