Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- |
- SKU:
- 6495952
Customer reviews
Rating 4.3 out of 5 stars with 5105 reviews
(5,105 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Better then beat studio wireless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the samsung galaxy buds pro because i have a samsung phone and because my best studio true wireless werent cutting it out for me they didnt reach my expectations the bass on the galaxy buds pro is more punchy they are louder and the noise canceling is way better on the galaxy buds
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Excellent Sound and Noise Cancellation...BUT..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound and Features. ANC is simply amazing. The features are outstanding.....Too bad they fall out of my ears even just bending over... Yes, I tried all the tip sizes and some foam tips. Also too bad is the battery life. I get, at most, 5 hrs just working with ANC and music playing with no more than two 5 minute phone calls! I was looking forward to using these on airline flights and enjoying the exceptional noise canceling but they wouldn't make a whole 5 hr flight with ANC and listening to a movie/music/audio book/etc. Not to mention the fit problem and the possibility of them falling out just moving around the cabin of the plane.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We apologize for the inconvenience this has caused you that your Galaxy Buds Pro fall out from your ears and issue with the battery life. The experience is not what we expect from our customers.
Here is a link all about your Samsung Galaxy Buds Pro: https://www.samsung.com/us/support/answer/ANS00078081/.
Another link you may find useful is how to wear your Samsung earbuds: https://www.samsung.com/us/support/answer/ANS00082785/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144255915
Have a great day.
Melardo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy buds pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality, I recommend them 100%
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Toss the factory ear bud tips out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great! My only advice is get Good memory foam ear bud tips.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Galaxy Buds since the originals. My Originals were used nearly everyday for over 4 years, and were getting tired. So I went the next level up to the Pro series. I am not disappointed at all. Wonderful sound, Battery life lasts great. The Wireless Charging is fantastic. Perfect for those that want the True Wireless Lifestyle.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 5 out of 5 stars
Active Noise Cancelling - Bubble of silence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of Galaxy Buds+ and wanted to upgrade for active noise cancelling. So many reviews talked about how mediocre the ANS was on the Galaxy Buds Pro, but I've loved the Buds+. So, I thought worth the try, and if "meh", I'd just return them. This is how the ANS worked for me. A caveat: My hearing is excellent. My wife, however, struggles with some hearing loss in her left ear. So, at times, her voice is pretty loud. We're also New Yorkers from Long Island. I had the Buds Pro connected to my laptop that was playing music, and I walked out of the nook where I'm working at home to take the four dogs outside in the backyard. I saw my wife in my peripheral vision. Continue on my way down the basement stairs, go to the sliding door, let the dogs out... only to turn around to find my wife frantic and red-faced yelling "THE LANDSCAPERS ARE OUTSIDE!!!!" (because we have one pup who's an overprotective fool at times). Apparently, she had followed me all the way down the stairs screaming my name...which I did not hear (And the music wasn't even blasting). "You shut out the world with those things!!" she said. (by the way, the landscapers and pups are all intact.) So, take what you will of this anecdote about ANS on the Buds Pro. Needless to say, I'll be keeping these.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend- Cons mentioned:Price
Rated 5 out of 5 stars
Worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Samsung Galaxy Buds Pro about a year ago. I was looking for earbuds that were compatible with my Samsung phone. Samsung Galaxy Buds Pro are wireless earbuds that I use on a day to day basis to listen to anything like videos, movies, or music. Some pros to these earbuds are, they are pocket size which makes them easy to travel with, have customizable controls to skip, pause, play, and change the volume with just a tap, can be tracked from your phone If they get lost, and they have a large distance range of 30 ft. Although these features are nice, the one con for these earbuds are the price. With a $150 price tag, this might not be so affordable to everyone. Nevertheless, for the value you get out of the price, it’s well worth it. As I have mentioned before, these earbuds have many great features that other competitors might lack in. Price included due to these earbuds being actually cheaper than most big brands. With that being said, I still recommend the Samsung Galaxy Buds Pro. They are very enjoyable to wear, well worth the $150 price tag, and can be used every day.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Premium cost, Meh performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. They sound OK, but not as great they cost. Very little bass boost in the app. No equalizer function with adjustable bands. Connection is nice and stable. The touch pads on the buds does not work reliably: sometimes you touch them and it doesn't pick them up. There aren't enough basic commands in the app to do what you need them to do, like stay on when not playing (no way to tweak the time before going on standby); or skip forward or backward x number of seconds in the current track. The Noise canceling doesn't filter out much noise; it shuts off after a few seconds of not playing a track. Ambient sound is good, but it shuts itself off if not playing for a while, then you find yourself wearing plain old ear plugs. I don't like them. If I can return them, I will.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice music effect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my sis for Christmas gift she loved the color and mysic quality
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Great sound quality, uncomfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the Samsung Galaxy Buds Pro ear buds are a decent set. Noise canceling feature is great. Fitment for me is terrible. These are extremely uncomfortable compared to my original set of galaxy buds, and wearing for more than hour causes discomfort. These suffer from the same problem as the original buds where the audio quality for the listener on the other end of the line is tinny. Sound quality for the wearer is great, but noise cancelling is poor if the supplied buds pro specific silicone inserts don't fit well. The color silver is actually shiny chrome.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friend Rated 5 out of 5 stars
Loved the color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked these ear buds! Loved the purple color.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend- Pros mentioned:Comfort, Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Not good for running.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and they are comfortable. But they don't stay in during running.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a verte good product, easy to use, large battery life.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re very comfortable, easy to connect on Android and iPhone, and sound amazing. Would definitely recommend if you’re in the market for earbuds and don’t want to spend 230 on Airpod Pros.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! Would recommend it to my friends
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Way behind Bose. Apples and Oranges.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't let the salesperson sway you. These pale in comparison to Bose Quiet comfort buds! The Samsung buds have sharp sound that seems distant. The noise cancellation is a joke. No one does as ANC as efficient and thorough as Bose. Bose has a full sound for music. Use your smart phone EQ for adjustments. The Galaxy Pro, even with the preset EQ choices are lacking. Having a Galaxy phone, I expected better from Galaxy buds. Spend the extra $100 on Bose.!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Cons mentioned:Volume
Rated 2 out of 5 stars
Not sure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right now they are broken. One got wet and now the volume level is low no matter how much I turn it up
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friend Rated 5 out of 5 stars
BEST EARBUDS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome earbuds!!!! And the noise canceling feature works really well. 5 stars!!!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Comfort and fitment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how they are very compatible with my samsung phone but for comfort and fitment it is loose n does not fit in ear well. Fell out a couple times even when properly inserted. Always had to make sure they were snug in my ear. Over all sound quality is good.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Rated 3 out of 5 stars
Samsung Galaxy bud pro , voice calling and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first thing little bit uncomfortable and phone calls quality, voice sound good loud and clear but also caching alot of loud noises too and that is distracting for some people who are calling you . music is nice volume is little bit loud but not loud enough. but music sounds good .
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this to our attention. Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Kayla









