Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- |
- SKU:
- 6495952
Customer reviews
Rating 4.3 out of 5 stars with 5105 reviews
(5,105 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Galaxy buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the sound clarity is good, the fact that these buds do not stay in your ear is the only reason i gave it 3 stars. Samsung should do an over the bud similar to the powee beats pro
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Galaxy buds pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality, Good Sound, Good Batery And Good Mic.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 2 out of 5 stars
Not that great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Falls or if your ear very easily. The sound is good the noise cancellation is okay it could be better like the Bose ear buds. The battery life is very very very terrible!!! You're lucky to get more than an hour of battery life. These buds stay in the charger. It's very annoying. The connection goes in and out constantly. I will not buy another Samsung ear buds again. I have the pros and the 2. Both do the exact same thing. I'm going to Bose.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friend - Cons mentioned:Fit
Rated 1 out of 5 stars
Stick with the old ones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the purple ones as a gift from my husband because I really wanted them. Biggest mistake ever. They continue to slip out of my ear. A few times they fell out of my ear onto the ground while I was walking. I have switched to each size of the earplugs they give you with the pros and it still spill out. Throughout the day I continue to push them in over and over until I now have developed a sore in my ear. Once my ears heal I will switch back to the old buds. I didn't have this issue.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great earbuds and comes with sound-control app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of earbuds and associated app! However, battery life and slipperiness shave a star off. You can enjoy a great sound experience with these true wireless earbuds!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Cons mentioned:Fit
Rated 4 out of 5 stars
Buds pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like thses u fave 4 stars because of the fit my ears are small and they tend to fall out especially when i sweat but overall great product
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Simply awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little skeptical but I was wrong,great sound very nice fit and the app give you options that you would not expect,thank you Samsung.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Cons mentioned:Fit
Rated 2 out of 5 stars
The fit is awful, the sound is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars for the sound and features but the fit is awful. Even with earbud foams. I'm disappointed because ive never spent that much money on ear buds.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this to our attention, Alicia. Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Kayla
Rated 3 out of 5 stars
average wireless ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these ear buds are okay. Samsung is not as reliable as one would think and so these do lose connectivity at times and they start to hurt my ears. They work some of the time but not worth the price!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend- Cons mentioned:Fit
Rated 1 out of 5 stars
Warning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially good quality and great fit. I developed and allergy to the material and broke out in blisters and had pain with drainage in my ears. Samsung does not back their product quality as they just suggested memory foam for the tips. The 25 dollar tips only made the earbud not fit and fall out. Now I have and unusable 200 dollar waste of money product.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Adriana. We are really sorry about any issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Not for me, but works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Falls out my ear, doesn't fit well. I can hear pretty well on them. Noise canceling works well.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friend - Cons mentioned:Fit
Rated 1 out of 5 stars
Worst earbuds ever.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst earbuds ever. Previous versions a loooot better. It is imposible to keep them from falling out of your ears while jogging or even walking. I tried changing the tips and all thr advices from Samsung Support. If you are thinking on buying, please dont, do yourself a favor. It is frustrating for a $200 item to have an issue so relevant.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Maluque. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Tap feature is GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but the tap feature to pause, play, skip ect. is absolutely garbage!! Im a big fan of Samsung Galaxy but they failed big time on this feature. I will be returning my earbuds and my switch to apple after this. A simple feature that every other earbud has gotten it right or at least works. and for this reason i give 1 star. Maybe I got a defective pair. Ill return and change comment if need be.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how I've lived without these for so long. I love that I can pause/play/skip by touching the buds and when I start talking I can hear myself. They're easy to use and sound amazing.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Mr.Adefemi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very good in quality and performance, the satisfaction is second to none.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Cons mentioned:Fit
Rated 4 out of 5 stars
Almost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are louder than my live ones but they don't stay in my ear as well as the live ones did.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Cons mentioned:Fit
Rated 4 out of 5 stars
Buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They a little big but fit on and seem to stay on. The case could be sleeker and smaller.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung galaxy buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son to replace the ones he lost which were the first generation ones. He really loves these cause he says he can hear a big difference from the ones he had before.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Gooooooooooooooooooooooodddddd
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Cons mentioned:Fit, Price
Rated 2 out of 5 stars
Did not really make the grade!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced at 199.99 SRP, would not stay in my ear, (yes I have big ears) but the design just didn't help stay in your ear. Noise cancelling worked poorly if at all. Battery performance was nowhere near as good as other Samsung ear buds, including the + or live. IF I could get a refund I would.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend









