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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 5,105 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light weight and very comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and light weight. I really enjoy these over any other brands out there. They stay put and the sound is better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best by far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been huge on music had many earbuds over the years and will say hands down the buds pro have better sound than any in ear bud i have ever tried 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these yesterday at the store but since they didn't have silver on display I just went with them since I did not like either of the two other colors. Samsung seriously need to get new designers on their colors department! I had imagined silver to be like gray with a shine but it was metallic! So tacky :( Well that was my fault for not doing more research but geez... come on guys... you guys a are a multi billion dollar company... invest in designers who can get better color pallete on your products! Aside from the colors I was also very disappointed in the noise canceling function. I can literally hear EVERYTHING going on around me unless I increase the volume to mid/high... I was able to hear the TV from the next room as well as the cars going by outside my windows. I even had a full on conversation with my dad while i was listening to music with these... lol I might just return these. But the sound quality is great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these for me and i was excited. I previously had a $20 pair of jlabs that i love. First off, they hurt my ears. I've twisted and turned them, switched the little silicone pieces out ans just have a hard time getting a good fit. Next thing is the static! So much static in the right bud randomly i actually was reaching for a phantom cord thinking i had a kink in it! Third, if you have long hair and reach to push it out of your face and accidentally hit one or both of the buds things happen! very sensitive to touch. I really wanted to love these more than my $20 jlabs but i can't even like them. 3 weeks in and if you're not technically evolved these are very difficult to work with. I'm going to have my son exchange them because of the static and they'll just be my back up when my beloved comfy cheap earbuds aren't charged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are solid earbuds. The fit is great. Sound is really good too. I bought the purple ones. Ambient noise and sound block are great features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless earbuds, appreciate the noise cancelling, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    buy refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product works perfectly. They were a little tricky to pair to my laptop but I googled it and figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! These earbuds are on a whole new level! The bass sounds so smooth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds!! My son n law loves these ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter and she absolutely loves them and work perfect. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds for my S21 Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new buds . Amazing sound quality and very durable. I use them while I snowboard and haven`t had any issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio sounds great! Worth the $$. Definitely a upgrade from my previous samsung buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Highly recommended. Great noise interference blocking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are much better than my other buds. The sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Galaxy Buds Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these headphones for about 1 year, and I do love the noise cancelling feature. However, the fit of the little rubber ear tips is problematic. Over the past few weeks, I've been noticing that the earbuds will pop out and the rubber tip will stay inside my ear. Kind of frustrating to have to pick the tip out of my ear whenever this happens. I think that the tips grow a little bigger after every use...that's the only thing I can think of. The battery also doesn't last for very long. You might need to recharge after 4 hours of continuous use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gaby,


      Thank you for bringing this to our attention. We are sorry that this did not live up to your expectations, as you're having issues with its ear tips, and the battery life is poor. I understand how important it is to ensure that your buds stay in place and not worry about its battery life.


      Please visit this link on how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/


      Also, you may visit our youtube video for some adjusting tips:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Kindly visit this link below to know about your Samsung earbuds' battery life:
      https://www.samsung.com/us/support/answer/ANS00078081/


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144208760

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound is amazing. I would recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the sound very clear,and its easy to connect I recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High Quality earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound for both streaming videos and making & receiving phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds on the market would recommend to friend and family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First earpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the quality for the price that I purchase loving it.

    I would recommend this to a friend