Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Buds pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are solid earbuds. The fit is great. Sound is really good too. I bought the purple ones. Ambient noise and sound block are great features.
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice wireless earbuds, appreciate the noise cancelling, etc.
I would recommend this to a friend - Pros mentioned:Sound quality
buy refurbished
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality product works perfectly. They were a little tricky to pair to my laptop but I googled it and figured it out.
I would recommend this to a friend - Pros mentioned:Bass
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!!! These earbuds are on a whole new level! The bass sounds so smooth
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds!! My son n law loves these ear buds.
I would recommend this to a friend - Pros mentioned:Sound quality
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my daughter and she absolutely loves them and work perfect. Great sound and easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buds for my S21 Ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new buds . Amazing sound quality and very durable. I use them while I snowboard and haven`t had any issues with them.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Ear Buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio sounds great! Worth the $$. Definitely a upgrade from my previous samsung buds.
I would recommend this to a friend - Pros mentioned:Sound quality
Highly recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Highly recommended. Great noise interference blocking.
I would recommend this to a friend - Pros mentioned:Sound quality
My buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are much better than my other buds. The sound is clear.
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy Buds Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned these headphones for about 1 year, and I do love the noise cancelling feature. However, the fit of the little rubber ear tips is problematic. Over the past few weeks, I've been noticing that the earbuds will pop out and the rubber tip will stay inside my ear. Kind of frustrating to have to pick the tip out of my ear whenever this happens. I think that the tips grow a little bigger after every use...that's the only thing I can think of. The battery also doesn't last for very long. You might need to recharge after 4 hours of continuous use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gaby,
Thank you for bringing this to our attention. We are sorry that this did not live up to your expectations, as you're having issues with its ear tips, and the battery life is poor. I understand how important it is to ensure that your buds stay in place and not worry about its battery life.
Please visit this link on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may visit our youtube video for some adjusting tips:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Kindly visit this link below to know about your Samsung earbuds' battery life:
https://www.samsung.com/us/support/answer/ANS00078081/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144208760
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Sound quality
Earbuds Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sound is amazing. I would recommend this to others.
I would recommend this to a friend - Pros mentioned:Sound quality
Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the sound very clear,and its easy to connect I recommend to everyone
I would recommend this to a friend - Pros mentioned:Sound quality
High Quality earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound for both streaming videos and making & receiving phone calls
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds on the market would recommend to friend and family
I would recommend this to a friend - Pros mentioned:Sound quality
First earpods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and the quality for the price that I purchase loving it.
I would recommend this to a friend Not worth it to me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them after 30 minutes of buying them. And from the other reviews people say it has good bass quality which I dont hear it all. The sound is slightly better than the ipod pros which isn't much at all. Not even worth the nearly 200 price tag.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Cons mentioned:Fit
Not for everyone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I return to store. Just wouldn't stay in my ear not made for everyone!
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Won't stay in my ears
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome but if they fall out of my ears 9 times a day, it's no good. These things will not stay in my ears. They almost fell into a full washing machine and the toilet, just to name a few. I Going back to galaxy buds+ with the wing tips except samsung is no longer making them so I will have to buy refurbished (previously used) ewwwww....but I loved those buds. What else can I do?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LadyTy,
Thank you for sending this review and for loving the product despite the issue you're having. We sincerely apologize for the inconvenience this may have caused you, as the Galaxy Buds Pro keeps falling from your ears. I understand how important it is to ensure that your buds stay in place and not worry about slipping.
Here's a link to an article for some tips on how to wear your buds:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may check out our youtube video for some adjusting tips for best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144403793
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Sound quality
Love the sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the samsung plus, these are much better.
I would recommend this to a friend