Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,105 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Cool design with an apps that provide a variety of setting. Block outside noice completely. Ambient is also available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Samsung earbud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not bad at all and the charge lasts long.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    The Best Earbuds I've Had

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are by far the best earbuds I have ever experienced, in fact, I think they may even sound better than my Beats! From the Active Noice Canceling to the Voice Detection, there is so much technology packed into such little buds. If I had to be knit picky on one thing, it would be that sometimes the buds tend to fall out of my ears and even when I changed the size of the bud to a larger one, it still happens periodically--but not enough to take a star away! I highly reccomend :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very solid a d high performance option

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired these with my Samsung phone using the Galaxy Wearables app, which was immediate and intuitive. Sound quality is excellent overall. The gestures work very well. Ambient noise pass-through and cancelation both are adjustable, and I have enjoyed using the buds for phone calls because it is easy to hear your voice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that was comfortable and has good sound quality and works with Android. These have been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Definitely Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, battery life, and super easy to use and pair. The noise cancelation has been great and allows me to work in peace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this product 4 stars instead of 5 only because of price. If these where 149.99 I would give it 5 stars. They work just as advertised easy to use and great sound quality. If you have a Samsung phone you should get these or the bud+. The buds+ can be had for $99, they are not as good but are more affordable. If you have the money get these.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent buds could be a bit louder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of bud i like in my ear pretty snugly and the noise canceling can be a bit glitchy but works just fine i do wish they had were a bit louder but then again i dont wanna blow my ear drum out do think its pretty cool that they automatically detect when ur speaking and switch to ambient mode or when someone speaks to you as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use and the battery last longer than airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit, Touch controls

    Rated 4 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and sound great. They don't fit in my ears as well as my buds live, and the touch function doesn't work as well either. But overall they're still great ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent but better out there for the money.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound pretty spiffy.... if you can get a good seal. This may not be the case for everyone but I had a hard time getting them to seat in my ears properly and comfortably, consistently. When they did seat properly they sounded great but a hair uncomfortable within about an hour of use. Tried all of the supplied tips, just an unusual shape on the buds. Sticking with the Jabra 75ts over this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good option!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome. I love that I can wirelessly charge with my S20 Ultra. Only complaint is the battery life I do thing the noise canceling is better than my Sony X3 buds but the battery life isn't. I never noticed needing to charge the Sony ones, though it could be they could become slightly uncomfortable so I'd remove them sooner thus using the Samsung buds for extended periods of time. You can increase your battery life by turning off noise cancelling if you need extra time verse canceling noises.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and connectivity, I recommend them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    A little large, but sound quality is excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Don't fit in my ears real well though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Does the job.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but half day life span great for if your just using on your days off but as for working out or working a hands on job keeps popping out my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and love the ambient mode. Wish they had the cush wings for more secure fit. Best buds I had to date

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ever owned. This is not an exaggeration. The quality, noise cancelling, and ease of connectivity is all great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds call quality is pretty decent and anc is pretty good does a great job at blocking out alot of the outside noise

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 2 out of 5 stars

    Hurt my ears!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hope for these after reading all the reviews. Unfortunately they hurt my ears SO BAD!!! I tried to givey ears "time to adjust", wore them for 4 days at work and my ears were sore and red after about a half hour. Tried to stick with it, but it got to the point that didn't even want to put them in or take them out it hurt so bad. That said, the sound was ok and the features seam to work ok. ANC was on par with similar products at this price point. Definitely bass heavy out of the box, but adjustable through the wearables app. I ended up returning and getting the sony WF 1000xm4s. These are so comfortable and the sound is in another class compared to the Galaxy buds pro.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Robert. I apologize that your experience with this Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sounds buds that are packed with features!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love audiophile grade over the ear headphones. But, I had so much trouble finding a decent pair of air buds that I had very little expectations for these buds. I din't want to spend a lot on a set of buds fearing that I might lose one or both. The price point made is worth the change. I love these so much that I protect them and hopefully will never lose them. They do not do the job of my much more expensive over the ear, but they are feature packed and sound darn good!

    I would recommend this to a friend