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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,105 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Don't stay well in my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that they always fall out my ears no matter what! Ugh. I feel like I will lose them. I like the quality of the sound just not how they stay in my ear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bugs buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase my wife gifted me with the ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound and love the added features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. I really like that they go into bluetooth search mode by touching both at the same time. Helps me sinc with my TV and listen with TV sound off. I can then use my treadmill while watching tv and use the Buds to listen while tv volume is off. Also, I like that when I talk the buds momentarily automatically pause so I can chat with a buddy while hiking or skiing. Haven't yet put them through the real test of whether they will sty in my ears under heavy activity because still afraid I'll lose them........but they do seem to hold well in the ears. Would be nice if they had some discrete attachable ear hook that could be added under rough activities. These have evolved a lot from the Galaxy Buds live. I have both and prefer these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have awesome sound. I use them primarily for hands free phone use and wear them all day. My ears are small so they start to bother me after awhile so I switch from left to right ears, only using one at a time. Otherwise, they perform great. The sound quality is excellent. The people I talk to can hear me clearly. I used to wear a neck band style. I prefer these for some things, but they don't always stay in my ear. If you bend down or lean over, they fall out sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Good battery Love the extra features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver I've had these same headphones since June 18 2021 I still use them every day and they work amazing great sounds for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product. Goes everywhere with me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality for not being over-the-ear headphones. Paired seamlessly with my Samsung Galaxy S21 Ultra 5G. The case feels like quality material. I'd suggest getting a case to help protect it. They are a little bit more intrusive into your ears than AirPods, but once you realize it's a better, firmer fit, you'll be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, best ones yet! Solid base and crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Very Nice Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad Samsung went back to this style of EarBuds. The sound is excellent. These Buds Pro fit in the ear perfectly and are very light weight. The glossy color is a style upgrade as well. My favorite feature is when you speak, the volume of the music drops for about 10 seconds so that ambient sound can be heard better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I can use both independently. Sound is great. Touch features I need to get used to..but overall fantastic product well worth the $200 i spent. I bought the Jabra 85t's. They were ok. They still don't have the ability to use both independently. Incomparison these (Galaxy) blow them out the water. Not even the same game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love that the charge case is so compact compared to my Bose ear buds. Only negative is that I have to be really careful when inserting them in my ears, as they can fall out pretty easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones hands down

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones I have two pairs when one dies I have the other as backup great sound quality noise canceling excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but not great. Can be a little uncomfortable for extended use. I expected the noise cancelling to be better. Overall though, happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tiny buds big sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny buds big sound! Really like the fit and feel. Doesn't hurt my ear or fall out. I didn't think I would be happy with the sound but I was truly impressed. I like that you can control the sound on the app bsoind canceling is really great too. Not all functions work if you don't use a samsung phone, but then why but these ones?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Galaxy Buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and battery life are pretty good. Hard to keep in ears but I have small ears to that might be the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good earbuds. Very comfortable so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, Easy to set up on S20 Ultra. Top quality features. The noise canceling is very good in my opinion and i think it is very cool that it can switch to ambient sound automatically if you start talking to someone. The feature that let's you tap on the edge to increase or decrease volume needs some work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Splid headphones. After 6 months one microphone stopped working but the speaker quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Pro sound, not so pro fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, poor fit. I already tried all the included ear tips, can't get a good seal without hurting my ears. Your mileage may vary though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The switch back!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this model to replace the jelly bean shaped model. It is comfortable, it's the quality I know and love. The duration lasts for a long time and the clarity is awesome as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Meh they’re ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re decent in the sound and features department. But I can manage to find any tips to keep them lodged in my ears. They slip out way too easy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Watchman. We know you want the very best performance from the Galaxy Buds Pro, and we want to help you get it. This link, https://www.samsung.com/us/support/answer/ANS00082785/, will take you to a troubleshooting guide, which will give you the information you need to get this issue resolved! If the issue is not resolved, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). It's an honor to be of assistance. ^Kayla Samsung