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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,105 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not as good as previous models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good. I am not impressed with the way they fit. I think the Buds + and the Buds Live fit more secure. The Buds Live are by far my favorite and most comfortable. I bought these for the noise cancellation for when I am on phone calls but was dissapointed when I learned the the noise cancellation only works when both earpieces are in. I only use one earpiece for phone calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fits nicely in the ears. Stays in with heavy activities long lasting barrery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! If you own a Samsung Galaxy phone, even better. These are the airpods of the Samsung world, only these have adaptive noise control, noise canceling and are pretty much water proof. Seamless connection with a samsung phone. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Galaxy earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! But couldn't keep them in my ears! They fall out as soon as you are talking or moving around!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Vikki570. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Sound quality is amazing. But the fit is annoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning it. Because I don't like it without the wings. Its just annoying to keep adjusting it. Especially a person like me that sweat allot. Sound quality is amazing for sure. Samsung you can't keep giving us features and then take it away on something thats supposed to be a upgrade. Like with the touching of the right and left ears volume control options thats on the Buds+. No!>

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my Daily Drivers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using them for over a hear now. Great audio and the active noise canceling has become one of my favorite features. I can't imagine using ear phones without it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds for phone calls and conferences

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds! Sound is fantastic and they stay in your ear really well. Using the Samsung Wearables app you can really customize the noise cancellation and their sound. Battery life isn't bad but you just need to toss them in the case to charge them up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excelent, and the product works correctly with all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Won't fit smaller ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but the only issue I had with them is that if you have smaller ears like I do they hurt to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally have a problem with these type of earbuds falling out but not these! They are great sounding, and controlling them are easy. Sound quality is top notch. So far these are the best noise cancelling earbuds I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    You NEED these buds! You WANT these buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 6 stars if that was an option! Best buds ever! The noise canceling is just the feature you are needing! I tried the galaxy buds live but was not impressed by the way they "sit" in the ear, the buds pro are perfect and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are my favorite ear buds. They sound great and they fit better than the buds pro 2. The buds pro 2 do seem to have better sound rejection for the mic during phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wearing them nearly everyday for over a year now and they still sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easy connection is great. Love the fast charging and the time of battery. Alright sound cancelling. The only problem is the comfortability of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound...while it lasts.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is unmatched, and being to select so many functions from the earbuds themselves is amazing. The down side is battery life. It is woefully poor. I can use them for maybe 4 hours at a time before needing to recharge. The case battery doesn't last long either. I'll be using my backup set for my trip to Paris. The sound quality isn't as good on them but they will last for most of the flight. Work on battery life, Samsung!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They sound good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung galaxy pro headphones are comfortable when they stay in the ears. They sound good. I like that they are noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my buds! Super cute design and i love the pretty color. They were easy to connect and work perfectly! 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good a sound with a live feature that enhances the sound of the sound around you, like when someone is talking to you and your music is still playing. Though they make a weird winy sound when you place them near each other in the same hand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love galaxy buds, I have had pretty much every generation and will continue to use galaxy buds. Balanced sound quality, definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and are comfortable to wear while working out. They don't get as loud as I'd like but the noise cancelling helps.

    I would recommend this to a friend