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Customer Ratings & Reviews

Your price for this item is $169.99
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Customer reviews

Rating 4.3 out of 5 stars with 5090 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the Galaxy Buds Pro True Wireless Earbud Headphones have great sound quality, are comfortable to wear, and have a long battery life. However, some customers have concerns about the fit of the earbuds, with some reporting that they tend to fall out of their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 5,090 reviews
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Talk and Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connectivity and fit to your ears, battery last long, excellent sound

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not the easiets fit and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most effective headsets. They fell out easily and once activated, my phone seemed to be always acting up when in my pockets as the buds would accidentally turn on the phone, even after I'd put it in sleep mode. Also, for my small ears, not the best fit and after long term use (a couple of hours), my ears were hurting, so I returned them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Very Good, but not Great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these earbuds as they're a replacement for my Galaxy Buds Plus. I like them, but don't love them. The noise canceling, even in HIGH mode is decent, but not great. The fit, without the wingtips that are found on the Buds Plus, isn't so good. Admittedly, I replaced the tips with other foam tips, and the fit and noise canceling is improved, but still not great. Also, the SILVER color isnt silver, but rather, chrome. The ability to pair with multiple Samsung devices, and easily alternate, is a nice feature, as is IPX7 water resistance. Ive walked with my earbuds in a downpour, and there were no issues. The sound, especially with my foam tip replacement, is very very good. Hoping the next generation of the Galaxy Buds Pro will be a noticeable improvement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, BobLoblaw. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I used them everyday and the battery last long

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Balanced pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. The fit was fine and the sound was fine. I also really liked how small the case is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and connectivity to galaxy phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient to carry around. Audio works great. Best of all it charges quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Step Up from the Galaxy+ Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds Pro True Wireless Earbud Headphones, I purchased in Phantom Black Color, are technically and audibly a step up from the Galaxy Buds+. The wear comfort works for me, but it may be less comfortable or less secure for other size ears than mine. I dislike the shiny and too reflective finish of the outer, visible buds area. It looks too much like flashy jewelry and a matte finish is what I would have much preferred.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair. Great sound quality. Can charge in the box carry case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great upgrade from the + series. You have a lot more options in the app for customizability, and the sound quality is just overall better. Expensive, but worth the upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Price

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buds, but expensive and you can easily loose them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great sound and the noise canceling option is awesome. You will not hear a thing outside of your chosen audio. Great buy! They also do not fall out of your ear while running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 2nd pair

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, good noise cancelling, easy to lose but that's my own fault.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 2 out of 5 stars

    Had to return them...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really uncomfortable, i exchanged my samsung buds plus which were more revolutionary and way better with battery and comfort than these. Had to change back to my original ones. The earbuds pro were really uncomfortable which would hurt my inner ears after two hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung Galaxy Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but fall out of ears easily no matter what I'm doing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Decent fit in ears. I am a little disappointed in the noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to drowned out the sounds from the hospital my father was staying in.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still having problems keeping it to stay in my ears but i guess I'll work on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the upgrade Sound quality is excellent I will definitely recommend this to a friend I have enjoyed this purchase The only problem I had is finding the right tips to stay in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price! The Samsung Galaxy Buds Pro are easy to use and provide a clear sound. Perfect for anyone who wishes to be hands-free during activities.

    I would recommend this to a friend