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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 5,105 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Pro ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stay in my ears, too big for my ears. You can hear clear

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Browneye. We know you want the very best fit from your Galaxy buds Pro, and we want to help you get it. This link (https://www.samsung.com/us/support/answer/ANS00082785/), will take you to a troubleshooting guide, which will give you the information you need to get this issue resolved! If the issue is not resolved, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). It's an honor to be of assistance. ^Kayla
      https://www.samsung.com/us/support/answer/ANS00082785/ Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use mowing the grass. Very clear sound can barely hear mower run. The sound quiets when you stee talking and amplifies others sho you can hear with buds in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    another great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately i lost these beautiful beings but the noise canceling was amazing and the quality of my music was out of this world. highly recommended and i am buying again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. The noise cancelling is pretty good for wireless earbuds. The touch commands are intuitive and not overly sensitive. Great upgrade from the galaxy buds+

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, crystal clear audio. I personaly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Wonderful purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful earbuds i use them everyday no problems, just have a hard time fitting in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Galaxy Buds Pro - Silver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but I'm not sure I like the fit within my ear. I am comparing them to the regular Galaxy Buds, and from the size comparison, I thought they'd be similar, but there is a slight difference in fit. Still on the fence about these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these better than the galaxy live. They fit so much better in my ears with no problems and I don’t have to worry about them falling out and getting lost. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless..I love them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever, work in office so its awesome, music. Podcasts!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient to carry around. Audio works great. Best of all it charges quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Charge lasts a long time and they are so cute in purple.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at the gym and when going on walks. My only criticism is that they easily pop out of my ear or feel lose so I’m afraid I am going to lose them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DebraV, thank you for your feedback on your Samsung Galaxy Buds Pro. We would love nothing more than to help you with the security of the fit of your earbuds to help you love your device no matter the activity. This device does come with additional ear tips in a larger and smaller size, and we have an article available online to help you with the fit titled "How to wear your Samsung earbuds". Lastly, you can perform a fit test while connected to the Samsung Wearables App and with the buds in your ears. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not an upgrade if you have the Galaxy buds plus...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these headphones because I am using a Samsung device and they pair seamlessly with the device which is a plus but I have the Galaxy buds plus and these are not a big upgrade at all. A lot of people are complaining about the fit but they fit pretty good not better the the Galaxy buds plus but ok. My disappointment set in when I noticed that the volume wasn't great and the sound was the same as my Galaxy buds plus so for me the only upgrade would be the new features but they also took away some features so I just didn't consider that a real upgrade and no sense in spending another $200 on the same item with a different name.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Samsung product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are great and the call quality is amazing. I have a Samsung phone so pairing was easy and it switches easily to my watch when I don't have my phone with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Performing Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performing earbuds. Rhey are comfortable, good sound, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the Galaxy Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earbuds. I own the galaxy+ buds and these have superior sound and bass. They also stay in your ear better then previous versions. They sync effortlessly to my galaxy note.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're a little large but great sound quality and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest I gave this as a gift and since day one they were falling all over the place, all the time and finally they got lost so easily because they were always falling. I was told that the sound was good tho so, not that happy this time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, they song good, amazing volume, this was a great find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Any demos?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not bad however if you are going to buy this, its better to get warranty becuase if some thing brakes its on you. I really wished if they had demos and try them out because last time i bought the samsung ear buds i could hear louder on the left side but lower on the right side so i had to return it and exchange another one and tried out the exchange ones and worked perfectly fine

    No, I would not recommend this to a friend