Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,105 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, comfortable fit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound and functionality compared to the Galaxy Buds Live. They also fit better and offer a better seal for active noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clear audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound with ability to adjust the audio to fit your needs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not very comfortable.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds don't fit very well, and it's hard to tell which way to insert them. However, no matter which way I put them in, my ear starts feeling sore less than half an hour into wearing them. The sound quality is good but they're not good for extended wear or high intensity activities that could fling the poor fit right out of your ear. They're also definitely not suitable to fall asleep with, if you were planning on doing that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good for the most part

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound sounds great the features are awesome the only grief I have is when I wear them for awhile they tend to become loose and I have to readjust. I did try all the tips that came with it but they still move and need readjusting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds Pros

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds Pros have good quality sound and are a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Buds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Samsung buds for my wife Christmas gift and she loved them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great all around headphone, wonderful UI.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. I used these to replace some Skullcandy Seshs, and 1000% an upgrade. With the Galaxy Wearable app, you can see the battery life per bud, and the battery life of the case. Also, you can use either the right or the left bud at a time, it doesn't matter which. Awesome sound quality, clear voice and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Earbuds Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the sound quality only complaint is how they fit in ear after trying the different ear tips I finally found the ones that fit the best so would say have to have patience find the right tips. overall good set of headphones

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Bad shape for some people's ear canals.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get these headphones. I got them set up, tried them on and found the audio quality in the lower frequencies to be nonexistent. So I put on the larger canal pieces and tried again. The sound got better but they wouldn't stay in my ears and started to hurt my ears really bad. I got decent sound when I held them in but they wouldn't keep a good seal. They do have great high notes and midrange. Was very clear for the little I got to use them. I found that the shape of the canal needs to be oval for these to fit decently in the ear but mine are almost perfectly round. I didn't get to experience the noise canceling but the ambient aware was quite amazing compared to previous models. Unfortunately, I had to return these because I wouldn't want to use a product that causes me pain.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ear buds and would purchase again. Samsung is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Killer buds! One step above the plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on a earbud mission. I've tried mostly everything from the designer brands, to the the basics... These are just simply the best. All the technology you'd ever desire, long battery life, super low profile buds and case and they sound amazing!! Phone calls are clear and I hardly ever get complaints from my callers. Love these things. Priced very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Sound Good!!! Cancelation is enough !! Nice quality !!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    "Excellent Earbuds"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. They're exactly what I was looking for. Even Apple has to work hard to build earbuds like these. Great bass. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purple head set

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a birthday gift and it was perfect! Good sound not great but I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Samsung galaxy buds pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Sound quality, noise canceling, bass boost. Great for music and calls. Drawbacks, the battery is about 5hrs but if you use them 1 at a time, the other charges while you're using is mate...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the ones given to you for free with the new phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good, but not great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, but not great. I am overall happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the price at the time is quite expensive but they sound good. They are worth the money if u like quality and looking for some nice earbuds to pair with ur samsung. They do slip out after a while but it can be fixed simply by changing the ear tips. The battery is average because I believe it could be better for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I've ever purchased hands down. Bluetooth sounds clear and bass is nice as far as music goes. Very easy to use. I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds period

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the Galaxy buds pro for a little over a year. The condition is still great and do not show any signs of being damaged yet. The noise cancellation feature is good enough for everyday use. They also connect to my phone very easily, it's as simple as pop one into your ear and it's good.

    I would recommend this to a friend