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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 5,097 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them, just wished they fit more snuggly in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Buds that fall free

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but over time the mic seems to not work as well as it once did. The buds also dont seem to stay seated in my ears and can fall out unexpectedly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I’ve replaced them about three times but with that they still good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Buds

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good sound quality. One of Samsung's best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds for the price! Love these! They fit the ears well and have great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peace and Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Sound quality is great. Does block out a lot of noise. Able to listen to music and mow the grass without hearing the loudness.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Not very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip easily from my ear, everything else is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give them a 3 not because the sound quality is not good but because I have such small ears that the bud kept popping out of my ear and falling. I changed it to the smallest bud, but it would not insert correctly in and kept popping out. When I would manage to insert it as much as I could, after 5 minutes my ear would get irritated and it would hurt. I’ve bought this because I’ve used Samsung earbuds model SM-R140 for years and they were great, unfortunately wear and tear got the best of them and now the charging life will not last. I thought these would be a proper replacement for those but unfortunately not.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Lene. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    THESE SOUND BITES (HARD)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY'RE AWESOME AND WORTH THE ASKING PRICE. HAVE PURCHASED TWO PAIR SO I HAVE ONE SET AT HOME AND ONE IN MY BACK PACK. THEY ROCK! PUN INTENDED. (I DON'T LISTEN TO RAP BUT MY FRIEND DOES, AND HE SAID THEY "WERE PUMPING BASS HARD!") IN OTHER WORDS, NO MATTER YOUR MUSICAL TASTE, THESE RULE!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Enjoying the Ambient noise volume settings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the ambient sound volume control features. It's nice on phone calls, so I'm not yelling at people, and I can wear them through my work day. Great tone, and comfortable to wear, after I changed to the right earbud cushions. (comes with 2 other sizes) So, for me so far I am enjoying it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds by Samsung are a great pair of earbuds for the price. High quality sound and very easy to use with my Samsung S21.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Stays in my ears, plenty of bass. The active noise cancellation could be better but still works really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best I have found

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been super easy to use. I did have to switch the tips out for some foam ones that stay in my ear easier so rated it down to 4/5 for that, but I have liked them more than all the competitors that I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great, but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good, but slips out of my ears. Sound quality for music is decent. For calls 10 of 10 very clear. Connection for samsung 10 of 10. Noise cancelation and ANC 10 of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But these as an upgrade. Worth the money. Sound is amazing. Has a lot of nice features. After buying these dont think ill be able to switch to anything. Noise cancelation is pretty good. Not perfect but definitely cut it down. Dont fit the ears perfectly but work with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Every day use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds, cancel the noise amazing. Would def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For Isaiah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great ear buds. He loves ❤️ them mow he seems have them all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality out of a pair of buds I've ever experienced. Totally blewe away. Noise cancelation works flawlessly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and connectivity, I recommend them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones sound quality is great and fit good

    I would recommend this to a friend