Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Fit
Only for Android users not IOS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an IOS user and they do not have any app to work with Apple. I returned them and I'm using the AirPods Pro. They sound great, fit was so so.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Cons mentioned:Fit
Plus/Negative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's taking some getting used to. Like any buds that goes in to the ear cavity, they have a tendency to ooze out. Maybe, they will invent a set that will stay in the ear cavity longer.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Samsung Galaxy buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. The fit for me is iffy. The price is comparable with others buds of the same quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best headphones I've ever gotten not to bad on the price but overall it's great
I would recommend this to a friend - Pros mentioned:Sound quality
Great ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blocks out noise and can hear clearly and loud. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear pods. Dynamic sound quality. Would highly recommend .
I would recommend this to a friend - Pros mentioned:Sound quality
Great noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling, and audio quality definitely am happy with my purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
All new products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new product from Samsung. I am very pleased with the quality and performance.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for Samsung users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I've ever had. The house cancelation of surprisingly good!
I would recommend this to a friend - Pros mentioned:Sound quality
AKG Sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to use waterproof what else can you ask for
I would recommend this to a friend - Cons mentioned:Fit
Great specs, amazing technology, terrible fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to replaced the buds+. I read some reviews that talked about concerns with the fit but looking at the specs I decided I'd give them a shot. For $200 they should have a comfortable fit. I found that these not only pop-out when doing anything other than just sitting but if you do manage to keep them in, your ears start hurting. Best advise I can give: dont waste your money and wait for the next iteration or stick with the buds+. Samsung had great promise on these but dropped the ball on the fit. In the end I returned them after 4 weeks.
No, I would not recommend this to a friend - Cons mentioned:Volume
great but quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good. They dont get very loud though. That is my only complaint.
I would recommend this to a friend - Pros mentioned:Comfort, Connectivity
Great Sound Quality and Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the sound quality and also the fit of these earbuds. I wasn't sure if they would work for me because I'm pretty sensitive to earbuds rather than headphones, but they are very comfortable and work well!
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbud good on the go sound proof and loud and easy to connect
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Left me wanting more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and beautiful design. They just gall off when doing anything physical
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Raidersforlife!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144276238
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Sound quality
Mic is way too sensitive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, nice feel, but with a very sensitive mic. People can hear everything im doing, including chewing.
No, I would not recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Fit
Music
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it they make talking easy. It fits perfectly and easy to carry around. Battery last long enough. They dont fall like the others one.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound output love when someone talks and the music it goes down
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Perfect sound for Galaxy devices
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and a really premium build. It keeps falling out though with any of the rubber tips...
I would recommend this to a friend - Cons mentioned:Fit
uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish you can change thin insert like on other headphone because these are definitely not one size fit all and you you want know that to you first put them on kind of uncomfortable for the price.
No, I would not recommend this to a friend