Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 12962 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 12,962 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Mostly Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first pair of ear buds I have purchased. So far I am mostly satisfied with the quality and performance. I do however have difficulty keeping the right side in my ear as it falls out from time to time. I am still getting use to how to operate them but for the most part they work well with my Samsung phone and the app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Buds 2 nice upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a nice upgrade from the original Buds and are more comfortable than the Buds+, Live and Pro. The ANC is adequate and sound quality via my Galaxy Note 9 is very good for this reasonably priced set. Bluetooth is stable and connects easily. Not much to dislike except even with a smaller footprint they do tend to come loose, I have small ears and none of the buds I've tried this year feel secure enough. So I'll stick mainly with my Sony mx3s over ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    A MUST buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best buds I've purchased. The battery life on the buds are much longer than I thought they would. Same with the charging case as well. They fit perfectly snug in your ear. I never get the feeling of having to push them back in my more or readjust them. I recommend these to anyone with a galaxy phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, I like how I can adjust noise cancellation... fits great inside my ears ...amazing battery life...the case is small and can fit inside your pocket. The only thing is sounds doesn't get really loud I tried to adjust it through the app and I still feel it can be louder..maybe my hearing isn't that great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Works Great with Galaxy Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earbuds work great with the phone, the battery life is amazing. The sound quality is very good. I wouldn't mind being able to generate a bit more bass but not sure what you can get out of such tiny earbuds. I do love the size, they fit comfortably, and the app that connects them is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Better than my previous bluetooth.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these earbuds. Heard so many good things and was needing a replacement for a cheap bluetooth I bought on Amazon. First, the color is awesome! I am glad I chose this color. Second, I tried the different size rubber tips and ended up using the smallest ones provided. After a few hours, my inner ears started to hurt a little and shortly after, I found myself removing the earbuds. Third, the touch functions on the earbuds are sensitive so when I insert each earbud, I am almost always going to activate the pause feature. Fourth, I find that I need to max out on the volume on my phone in order to hear from these earbuds. Luckily, there are videos online showing how to increase the earbud volume. Fifth, I love that I can charge the earbuds without having to plug in the base every single time. And last, but not the least, people that I talk to while using the earbuds can hear me! With my previous bluetooth, my voice would sound muffled or there would be echo. Still trying to figure out a lot of the features of this earbuds. So for now, I would give it 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Overall good buds buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good and high quality product. I have a pair and my wife has a pair. The in-call sound quality is great on the receiving end. However, the person on the other end can hear me clearly when I use mine, but my wife sounds muffled when she uses hers. They fit snugly and comfortably in my ears, but they tend to get loose and fall out of my wife's ears. They have different size earpieces, but they are either too big for her and uncomfortable, or fall out. The functionality is great, except they do not offer simultaneous multipoint connection to 2 devices. The ambient sound is not as good as the 1st version of the Samsung buds (Icon X, that also included 2 gig of memory). The battery life of these buds are great, and you can use either bud independently. The case is small and easy to place in your pocket. There is also a "find my buds" feature that helps you if you are one to misplace them. They will work with Samsung and even iPhones (I use mine on both) as well as the TV and computer. The sound quality is good as well. They are an overall good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy I did it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, fit, and microphone pickup. Very comfortable, I sometimes forget I am wearing them. User options are easy, understandable, effective, and make sense. Costs more than the cheap ones, but are worth the money. The tap control takes a little getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent earbuds. The only downside is that the quality of sound during a call could be more accurate. They hardly ever fall out but if you are going to be using earbuds during exercise, I recommend a set that has additional ways of securing the earbud, like a wing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Fantastic true wireless earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using these with a Galaxy S20 but honestly I think anyone with an android phone would find these buds to be just great. The sound quality is good for what they are, but no where near hifi or audiophile grade. They are great for the average consumer. The wireless connectivity is very good. I've walked all over my condo with these on and haven't had a hiccup in the connection while leaving my phone in the kitchen. The Google Assistant is easy to activate and talk to and these buds are surprisingly comfortable. Battery life is insane. I had Airpod Pros with my iPhone before and I prefer this in just about every way. The only slight downside (and this is an issue with any wireless bud) is that when you are talking on the phone (which sounds crystal clear otherwise) you can pick up noise from a fan or wind that is blowing directly on or in your face and the person you're speaking to will definitely hear it. Great price, more than fair. Highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great sound quality (music/calls). The battery life is very long. The buds fit ear very well in ear and does not fall when running. The package came with 3 ear piece sizes which gives good options. The price is very affordable and great product from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super happy with my new ear buds. I needed to replace an older set that was stolen. I love the bright blue color. The sound is excellent. The battery lasts a long time and the earbuds work great around the office without any problems. I'm very happy with these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love the features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have really great features and the sound is very good. I love that you can control music and calls from the earbuds and had no idea that was a feature before I owned them. I like that the ambient sound is adjustable so you can decide how much you want to hear. My only ideas for improvement would be a better EQ and I wish they were LOUDER. I'm sure I shouldn't be listening to music that loud, but, well, I do. I also love the wireless charging. Since I have a Samsung Galaxy S20 5G, I'm able to use my phone to charge the wireless power share to charge the earbuds. I like that Samsung uses one single interface, the Galaxy Wear app, to control my watch and the earbuds. The app will show you the battery level of both the earbuds AND the earbud storage case so you have a perfect idea how much charge is on each. Finally, the buds interface well with my laptop, which has become very handy in this new era of more frequent video conferencing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best true wireless earbuds on the market

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the true wirelss earbuds these are by far the best. I have the Bose soundsport and the galaxy buds, I used to have the apple airpods (which are the worst ones I've tried) and the airpods pro (but these are also terrible so I returned them), then tried the galaxy buds live which are quite disappointing. Sony's true wireless are pretty good but big. These are small, make a great seal with anyone's ear, have really good speakers (especially for their size), and block out sound a lot better than anyone else can do. They block out sound comparably to the Bose 700 headphones ($400) but they don't that quality of sound. I'm waiting for the Bose QC earbuds so we'll see how they compare but nothing can touch their 11 hour battery life and 24 with the case. I work for 10 hours a day so that 11 hours was needed. They also work great as earplugs and they are comfortable and small enough to be abke to sleep in. Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    5 Stars

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I've ever had. The sound quality is great and I love how they seamlessly pair with my Samsung phone. The best feature is the active noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than other companies

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2 years, since I purchased this Galaxy Buds2 Earbud Headphones and I really recommend them. Has a good price, love the cancelling noise system, the durability of battery is excelent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    ms Sonia Rivera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, easy to use. I used these earbuds mostly for my virtual meetings, the sound is clear , good fit, easy to charge, I am very glad I invested in these earbud headphones, also when listening to music is absolutely amazing. great quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Still working great, after over a year of use.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. Works great with Samsung phones. Love Samsung phones also. Highly recommend these earbuds. I had it for over a year. Still work great! Noise canceling works good. Comes with additional ear bud tips for a proper fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They fit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a pair of Samsung's ear buds . This did not disappoint not only was it reasonably priced the quailty of these earbuds are excellent.My ears are small so they fit just right with out falling out .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic ear buds! I had the original Galaxy buds and loved them. These are great but ultimately an incremental upgrade from those. Battery life and call quality have been the biggest improvements from the original Galaxy Buds. Active noise cancellation is unfortunately not on them but honestly, I don't think it needs it. With the proper size inserts on them, little to no outside sound is getting through. I bought the Airpod Pros for my wife to use on her iPhone and she actually returned them and replaced them with these! These were more comfortable and felt more secure in her ear over the Airpod Pros. She also said she didn't mind loosing the ANC. Her complaint with those was that she could feel this weird pressure in her ears when ANC was on. Plus the battery life is insane! I think we went what seemed like a couple weeks before having to charge the case. All and all great buy especially for the price!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is glad to receive 5 star reviews from valued customers like you, Yoda918! ^Elizabeth Samsung