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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good true wireless buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like is that they aren't sweat proof. When used at the gym, they slip because of the sweat. Other than that, the sound is there, the features are there, and connectivity is there. I am pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Galaxy buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good a lot better sound than the first ones a lot better bass and great battery life but still not the best for phone calls background noise needs to be cut out better and you kind of sound like a robot when you're talkin back.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic quality and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation. Also got them at a sale price, and battery life is fantastic. Also both Buds have a microphone, the JBL headphones I had previously only had only had right ear mic.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Nice upgrade from original's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing I am most impressed with on these is the ambient noise passthrough I don't have to take them out to hear other people speaking to me. The bass is slightly improved and battery life is great. A nice upgrade from the originals.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these buds. Battery life superb. I love glossy black look. The bass is everything. I like that I can use the app to change the equalizer settings. Also if lost you can use the app to locate them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these. The only reson it is not a 5 star is that they do tend to fall out if you do not have the right fit ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Do not stay in ear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love the sound quality and noise cancellation, I am disappointed that they are constantly falling out. I have tried several things to secure them in my ear with no avail. I i eat or drink while I am using them they just fall out. :(

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cvill!

      Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144324014

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not that bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a good product the sound and features are good but my left ear keeps coming off tried all the sizes of ear plugs

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DanielR, thank you for sharing your experience with your Samsung Galaxy Buds2 with us. In addition to the extra tips included with this device, we have a few additional measures you can take to get the ideal fit for you. We have an article available online titled "How to wear your Samsung earbuds" to help you with the placement. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancelling option. The sound is great, and so is the battery life. I can now fly an entire flight and not worry about my earbuds needing charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stephanie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very good use them for my work outs and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 2 out of 5 stars

    Horrible, could have had a defective pair?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Range and Lag. These are nice earbuds, they sound good, are small. They are easy to operate. However, the range on my was only 20' and the lag watching videos on my computer was by far, thatis BY FAR, the worse of any bluetooth sound device I have ever used. Maybe my pair was defective, or? Anyway, I went to the Sony WFXB700 and am supper happy. the range is awesome and I cannot sense any lag. These are a little bigger, do not have the touch pads, but are great for what I need.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Heaphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the tracking functionality is a bit unstable. Otherwise good headphones with great battery life. Great for all types of dsily use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Recommend it! Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, small and smart, you can use one or the other to do the same thing, and on calls you can listen thru both, no like other I had before where only the right or the left can be use for calls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds ive ever purchased. They fit perfectly, my main concern was were they gonna fall out when I work out. Well they didnt, they never fall out and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung buds stay in your ear perfect sound quality is great the fact that there are no wires is perfect. Great battery life. Charges quickly and the charging case is also a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Note 8, and pairing these up was simple. The Samsung wearable app lets you make all the adjustments you need. Comes with different covers to fit different ear sizes, and allows to stay snug while moving around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great True wireless for Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are quite comfortable and don't stick out of your ears. They also sound very good for wireless. They do get a little overdriven at Max volume not nearly as bad as cheaper buds. Great sound, stlish and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these ear buds as a gift. They fit nicely in my ear and sound great. The app does have controls so you can change the way it sounds. But, if they get hot (sun), there will be a beeping noise until it cools down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Buds2. They make multi-tasking a simple task. I can accomplish so many things while I'm on the phone with these headphones. I recommend them to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent wireless ear buds. The sound quality is great. The call quality is really really good, much improved over the previous version. The ambient sound feature works perfectly. The extended battery life is a nice bonus.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there. Thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Kayla Samsung