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Customer reviews

Rating 4.5 out of 5 stars with 12962 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 12,962 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Value for money and nice sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and fits perfectly in your ear. The sound quality and battery life is better than its competitors. I will recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headphones! Easy to use connectivity is instant as long as you have the wearable app. The sound quality is amazing, highly recomend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, i love these daily use of 8+ hours hold charge good well into 2 years of having them. Sound quality is amazing and the ambient sound is SUCH a good feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for 3 years and they work great, little to no sound leak and the noise canceling mode works fine. Its a little hard to get them to stay in uour ear at girst but after a week ir so they wont move.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazeballs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dont hurt my ears at all. The noise canceling works amazingly! The 360 sound.....is so relaxing. These are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fits perfect in the ear. Great at noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Bang for the buck!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had wireless earbuds before but these little guys are amazing, great quality overall, fit to my ear out of the box. Battery life has never been an issue. Auto connecting works easily with my S20+, and the range amazes me. I use it as well for my laptop from time to time and never had issues. Settings are a bit lackluster, but do a very good job of soundproofing noisier environments. Don't expect these things to be the game changer for talking but they do the job very well at their price for phone calls. Great bang for the buck headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great earbuds but with a few larger issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned these earbuds for just about 6 months now, and have developed a pretty strong opinion on them in that time. They have amazing sound quality, touch control, durability and battery, along with the galaxy wearable app being a huge asset. I would like to mention first and foremost that I am obsessed with music and have earbuds in for several hours every single day, so they are used pretty heavily. I have also dropped them quite a few times, and they of course pop open and fly everywhere. I actually once had one (the right one) fall off a second story down to the first story basketball court (my friend dropped it at the Y). Someone saw and threw it back up, and it had absolutely zero issues. It actually almost works better than the left side, which is weird because the left side is used much much much more than the right (90% of the time I just use left). Let's go over the issues, though: I have noticed, however, some major issues with the microphone and connectivity. I can't use these earbuds anymore while on a call because people can't hear me the majority of the time. They say I'm breaking up and/or sound weird and/or muffled, and immediately after putting the earbuds away, they say it's much better. This has gotten worse the longer I've had them 100%. It been a bigger issue as of late due to COVID and having to do things virtually, therefore being on calls much more often. The second big one is the connectivity, as mentioned. I will put my phone in my back pocket while connected and they will immediately start heavily distorting, playing the music extremely choppily and inconsistently to the point you cannot have it in your back pocket if you want to use them. I take them out and just hold my phone and they work just fine. They are extremely sensitive to position. If something is blocking your device (phone in my case), it will heavily distort/disconnect. I have noticed that it is much worse with my phone than my tablet though, which is odd. I have the Samsung Galaxy S9. With my tablet (Samsung Galaxy Tab S6 lite), I can walk through the house and still be able to listen to it just fine for the most part, going through several sets of walls before starting to distort. I have restarted and even rebooted my phone and it hasn't helped at all. I honestly don't know if it's my phone or the earbuds or what, but I have tried absolutely everything on my phone and my phone works just fine with all other Bluetooth devices and speakers. I am still giving these 4 stars because although highly irritating, I have learned to work with these issues over time and love them for their strong suits. I would give them 3.5/5 if I could, but I can't on here of course. The music I listen to, which is primarily metalcore and such with heavy bass, sounds phenomenal. The touch controls are very very useful and I use them consistently. They like to slip out of my ears a lot, but that is most likely because I haven't really bothered to find an exact fit. I will likely be exchanging these for a new pair sometime soon as they have started refusing to connect to my chromebook and other similar devices, and I may update this if possible if the issues are still the same. Bottom line; these have two major issues but their strengths make them worth it in my opinion. If you are willing to deal with a little bit of technical difficulty in exchange for otherwise amazing audio performance and durability, these are for you. I mainly listen to music, so these issues aren't as bad for me, but it depends on your values.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ideal Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling on them work great, they stay in my ear even when biking, and I'm really glad they let you customize the touch controls. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have the quality of a Bose system, and only a fraction of the size. They are convenient to carry around and use anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent buds! They stay in my ears great, the sound is great. Am very happy with battery, I listen to them at work, they will easily go all day on a charge, and the case holds enough juice for a couple of charges, so I only have to charge the case every few days. And it can be charged wirelessly, so I just toss it on the charge pad before bed and it is all charged up in a couple of hours. And the ambient noise feature is fantastic. You can completely block out noise, or let in as much as you want. Would definitely recommend to anyone. Have already convinced my wife and my son to get some, and they both love them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Must have for samsung users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to buy the headphones but since it was on sale i decided to go for it. It has got to be one of the best ones i have used. When paired to a samsung phone using the gear app really makes the expeirnce better. After linking to a samsung phone, when you open the case on your phone, you will see both the battery life of the case and headphones. It gets some getting used to the shortcut commands but once you do its really great. The ambient sound controls is perfect when you want to hear whats going around you or shut it off for a more enjoyable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    FireBuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. I work outside everyday around tons of equipment and the sound quality in the different modes is awesome. Best connection through the wind. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and control. They automatically connect to my phone as soon as I open the case. Easily connect to my laptop, tablet and TV as well. Love the ambient noise adjustment feature. I can either tune out the world and listen to music or turn on ambient noise and still have a conversation with both earbuds in. I can generally keep them in for a few hours before I experience ear fatigue. Since you can just use one at a time, I sometimes rotate them. Which also allows the one not being used to charge. The fact that the case has its own battery and charges the buds without being plugged in easily extends your use to more than one day.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BrianH, we appreciate all the great things you've highlighted about these earbuds! It's a privilege to have you as a Samsung customer. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    10/10 love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these ear buds! The quality of them is amazing. I love that I can use the ear buds independent of each other, and the battery life on them is outstanding. I like that the case is fast charging and supports wireless charging. The sound quality is great. The touch features come in handy and I love that they have a few different choices for the touches. They fit really nicely and don't pop out of my ear which is nice, I don't have to consistently reposition them. They pair super easy and are easy to switch between devices. I would absolutely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. They are discreet, sturdy, and modern in design and functionality, and the sound is great for consumer use!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Did It Right!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an iPhone user I of course have the Apple AirPods. I wasn’t a fan of how the AirPods Pro fit into my ears so I went back the the gen 2. Now these Galaxy Buds Plus now with the app on iOS it’s bye bye AirPods. These sound amazing fit my ears perfectly connects just as fast as the AirPods but sound better and Samsung really upped the call quality on these. Usually nothing and touch or come close for that matter to the AirPods on call quality but these Galaxy Buds Plus are right there. I absolutely love these get a nice case and attach to your keys and your good to go. No regrets here do your self a favor even if your an iPhone user take it from a fellow iPhone user get these if your looking for a true wireless headset forget the AirPods!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Budd, we're happy to hear that these earbuds are working well for you! Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I don’t have to worry about the falling out because they fit perfect in the ears. Noise cancellation is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Super happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and used in store pickup and it was ready in less than an hour. Came as described and the sound quality is amazing. I like that there are 3 options for bud size so that you get the right fit and everything sounds as good as possible

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    very good headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply put these are great earpieces, my wife did not like the originals for some reason but these she loves except battery life. The sound quality is amazing. She claims the noise cancellation is great.

    I would recommend this to a friend