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Customer reviews

Rating 4.6 out of 5 stars with 10000 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the impressive sound quality, comfortable fit for many users, and the long-lasting battery life of these earbuds. While the design and connectivity are frequently praised, some users have noted challenges regarding the physical fit and the device's grip. Additionally, a small number of customers have expressed concerns regarding the maximum volume levels. Overall, the product is well-regarded for its performance and aesthetic appeal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 10,000 reviews
  • Rated 5 out of 5 stars

    Fantastic earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They work amazingly with the galaxy wearable app, tons of options and really great performance. Battery life is a little bit weaker, but I don't mind for all the options they have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Can't recommend due to connectivity.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced a pair of Plantronics bluetooth headphones in an attempt to upgrade sound quality. There are times these achieve that goal but that benefit is far outweighed by connectivity issues. They're paired to a Galaxy Note 10 using Samsung's Wearble app so should be a perfect pair but even with my phone within 3 feet away there are constant drops of one or both buds. Worse yet the left/right earbuds are often out of synch making music distorted and podcasts almost unintelligible. Covid19 will make return difficult so they'll go in the back of a drawer as a reminder not to believe OEM products work best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello dogyard, we regret to hear of your experience with these earbuds. We understand how frustrating it can be when expectations don't quite meet. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot the connectivity issues. ^Elizabeth Samsung

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    They good but not very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the bose earphones before and I loved those I thought these would be comparable but the volume was extremely lower. They have no bass whatsoever. I would rate it lower but the quality is of the product is good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed earbuds when the quarantine hit and transitioned to work-from-home. The sales guy recommended these a d they have not disappointed. The sales guy was so caring and really helped me. He made the right choice for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this was a very good product for it's price range. Pretty easy blue tooth set ups with my Samsung products. Slightly harder with the SanDisk mp3 player,but not to bad. It has pretty good range can use around most of my yard with source still in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were pretty cool But as soon as my warranty was up I had to trade them in It’s like they knew it was time I feel like they didn’t last as long as I wanted them to Upgraded to the pro version

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my regular Galaxy Buds with these! And I love these! This was the best decision I made!! I will say because my ears are small, they don't necessarily stay in my ears like my old ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. Mainly wear them to work so I like that I can still hear other things without having to remove them. I think I have small ears and even though the rubber band around the buds help, it actually hurts having them in after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find my earbuds!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...downside it feels like a plug which really drowns out sound...cant hear my surroundings unless I change the settings. Still all an all I like it. Favorite feature find my earbuds with the chirping sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 month review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product as the quality is good and has good value for the money. The bud integrates well with other Samsung devices. Also these are light weight and comfortable to wear. The sound quality is not the best and for good for the value

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality and superior sound clarity!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are extremely comfortable and have superior sound clarity. Unfortunately, these earbuds are not compatible with Apple iPhones, which is disappointing. Otherwise, I would recommend these earbuds for their superior quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with bluetooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Buds+ are very good EXCEPT FOR THE BLUETOOTH capabilities. I don't know about you, but when I buy wireless tech I expect the bluetooth functionality to be there. Sadly it is not with the Buds+. I walk my dogs every morning and my bluetooth signal from my pants pocket to my ears is frequently chopped in and out. This also happens when I merely turn my head 90 degrees to look at something. If I move my hand into the direct pathway from my phone (Samsung S7) to my ears it breaks up the BT signal. I've tried all the fixes I could find on line to no avail.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello wrandyh, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Very nice earbuds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung Galaxy Buds+ several months ago. They are used everyday and are awesome. My husband has wore them working outside in the heat and cold and so far no problems. We also used Best Buy price match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife, they're awesome she uses them everyday since the day purchase. The dog did literally just eat one of the ear cushion's like 20 minutes ago. But they do come with spares so it was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Galaxy Buds+, especially since my phone is also a Samsung. The ambient sound is a nice feature to turn on with a touch ... I can turn on ambient sound and have a conversation without taking out the buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent at blocking outside sounds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds everyday for at least 10 hours a day and they work really great to drown out the outside construction sounds. I actually own a few pair of these so I highly recommend them

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good for an amount of time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they werw good until around a year or little before they got really low volume and never got loud after recommending having another pair after a year or back up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Joshua!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. We sincerely apologize for the inconvenience that the low volume of your earbuds gave you. Let me help. Here's the troubleshooting link that you can check whenever you experience poor audio quality on Samsung earbuds:

      https://www.samsung.com/us/support/troubleshooting/TSG01111323/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144252465

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Better than the original

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are miles better than the original galaxy buds! Better audio quality and I no longer hear any echo effects from select songs on my other buds. These are immensely easy to use as well just like the original.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds was Great Before Issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good when they work. The best I have used for the price. I did have the left earbud just go dead though. The case shows it charges but the neither the app nor my phone detect it at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Josue24, thank you for bringing this to our attention! We would definitely like to look into this issue further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these earbuds for myself because my wife did some research and said they were good for the price. I love the fact that they charge themselves while in the case. Plus you can find them if you loss them.

    I would recommend this to a friend