Customer Ratings & Reviews

Did not last long. Are supposedly water proof but was not good for working out as sweat caused them to stop working. Wouldn't recommend buying.

Wow the microphone on this is just terrible. I bought these to do zoom video calls and the sound through my computer is better. And the return period is only for 2 weeks so be very careful about purchasing these

One of the buds barely has any sound I send them already to samsung for repair and the same issue happen again. So disappointed with the quality of this product bought them in march and already is malfunctioning

Can't believe Samsung made something so bad. Watched every tutorial I could find and read every post I could and unable to establish both clear transmission and enough volume to hear on my end. Returning today for a refund, very disappointed.

These earbuds are amazing period. They sound really good, especially if you use something like wavelet. They fit really well, even if they're a little too big for my tiny little ears. Also these LITERALLY HAVE 11 HOURS OF STRAIGHT LISTENING. The case adds an extra 11 hours. I usually just have one earbud in so i can get 40 hours out of these earbuds. The left earbud became quiet, likely from earwax clogging it, but the microphones on the same earbud also just wasn't as sensitive after the other ones and callers couldn't hear me if I talked with just that one in. Eventually both earbuds just stopped getting as loud and i had to bring them back after less than a year. Get a best buy warranty if you can, not that much extra.

These things SUCKS ...The only reason I purchased them was I lost my Amazon buds and needed a replacement and thinking Samsung makes the best electronics I brought them but that was a mistake...waste or money

Within a week the right headbud stopped working and then I sent it to Samsung to get fixed. They didn't fix it they are sending my old ones back without being fixed.

Do not work properly if working out or playing golf which is what I bought them for. Loses connection to my phone in my pocket. I've sent it back twice only to be told they are working properly.

After three monts of use one of the earbuds started to sound like cheap earphones, bad bass and cannot use high volume on rock music with low bass and a lot of drums, never buy again buds from samsung

These were comfortable and have a nice sleek look to them. However, they are very quiet. If there is any outside noise you won't be able to hear what you're trying to listen to. I had to return them.

Does not work, will be returning to Samsung. Used them twice and was told that it might have something to with me having a hearing loss. Well for the amount I paid, Im not satisfied!!

I previously owned the original Galaxy buds and had to return them due to a buggy touch interface and crazy unstable Bluetooth connection outside. Thankfully these buds fix that and improve every other aspect drastically, with the exception being comfort. They sound pretty good, last forever, look great, and are a nice small factor too. However, they are very uncomfortable, an issue I didn't have with the original buds. Can't wear them for more than 10 minutes. The issue seems to be that the earplugs don't reach far enough into my ears, even with the smallest tips and no wingtips. So the housing for everything in the earbud jams against my ears. Had the same issue with the Jabra elite 65t and Sony Wfx 1000. Which is a shame because I really do like them. Might have to return them and try something else out. If these do fit your ears, I do think they're a really good set of wireless earbuds.

I got these headphones are my kid for his birthday and there was original cradle with only one ear phone on there. I'm taking it back tomorrow but I'm very disappointed I want a refund I feel like I let my kid down

Haven’t even had them for 6 months and one of the earbuds will not charge and the other one I cannot hear out of. Disappointed!

Never could get them to pair with my Samsung S10 or to the Galaxy Wearable's APP, returned them after trying for 7 days. Called and email Samsung, received additional instructions which also never worked.

This is my second pair of these, glad I bought the warranty on them. I use them every single day. Pretty nice sound and easy to pair to different devices.

I bought a Samsung hadset and the delivery was the second day and when I saw the order status it shows me that they are Delivered , and I have not received anything yet Where is my order I want to know

I am not the purchaser of these. Someone is using my email address. You need to report the person whose payment who have received for this purchase. I have explained this to the store once before.

The right bud lost nearly all sound not even a month after I bought these, it was just outside the return period too. Highly recommend you go with some other brand of earbuds because these are aweful.

These things are garbage. They are super sensitive and they don't sound that good. I literally returned these the next day. Since I can't give a negative star, I guess one will do.