Customer Ratings & Reviews
- Model:
- SM-R175NMBAXAR
- SKU:
- 6411071
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.
This summary was generated by AI based on customer reviews.
BROKEN ALREADY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these not even 1 month old they dont charge they dont work! I cant return per the rules why? Should I call BBB and file a complaint do a chargeback? What are my exchange options.
No, I would not recommend this to a friendGet the extended warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 4 pairs of these over the years. They last approximately 2 years, then the left earbud stops charging. Awesome.
No, I would not recommend this to a friendNot happy with samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd pair ive had to buy, the first two lost sound in 1 bud within the first month after purchasing. Very unhappy with samsung and their lack of care towards customers.
No, I would not recommend this to a friendStick with Apple
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly lose connection and had to return to Samsung for warranty service. I got them back and they still do not provide good sound or a stable connection.
No, I would not recommend this to a friendStopped working after 3 Days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked decently well for 3 days. There was a 1 second audio delay but I eventually got used to it. However after 3 days they would not connect to my PC no matter what I did.
No, I would not recommend this to a friendAvoid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not worth the headache the clarity is bad the sound is bad it sounds like someone is whispering you have to update ever couple hours not worth the headache or price
No, I would not recommend this to a friendNo Ear Buds Inside The Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Opened The Box. There Was No Ear Buds. Just The Charger Cable. This Is Why There Is Only Online Perchases. So I Can't Check What I Have. Before I Walk Out Of The Store.
No, I would not recommend this to a friendTing-y sounding. Terrible sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT a poor review about the 50% volume issue, because that can be fixed. This is because the actual sound quality is garbage. Worse than a $20 pair of skullcady..... stay away.
No, I would not recommend this to a friendConnectivity issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this product recently, but the product did not connect to the laptop or the phone. Tried all the options and still remained unfruitful. Hence returned to the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Stopped Working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months with them... my left ear bud just suddenly stopped working, it wasn't dropped or neglected in any way. I wouldn't recommend them to anyone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are staticy. Only one person can use an ear bud at a time, and the sound in the tv goes off when the ear bud is activated, so no one else can hear the tv
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them for a month right side started to fail with connection to my phone and also the quality on the right side got bad quick I could barley hear anything from the right side.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Edd2345, we regret to hear of your experience with these earbuds. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Not for me, lacking sound and fit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit well I my ears and the sound quality wasn’t there. I returned these and went with the Jabra 75t and they are so much better
No, I would not recommend this to a friendVolume Output not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and volume of the sound output has diminished to the point I need to max out the volume bar on my paired device.
No, I would not recommend this to a friendSamsung Galaxy plus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost 3 months after purchasing, left earbud volume not increasing. Just stays at lowest level. Tried all fixes on u tube, nothing worked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used that for less than two month and left side was gone. It is totally off and not working. The item is considered as "non-returnable". How can I fix this issue?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ARASH, thank you for reaching out! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Terrible sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these daily and the sound out quite often. I've gone through customer service and they have no solution. I've had better sound quality on a 2002 Lincoln Town car
No, I would not recommend this to a friendThey are not worth it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are suppose to be water resistant but after 1 minute under water one of them stop working. And the sound quality was not the best anyway.
No, I would not recommend this to a friendRight one not working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems the right one is not working and I searched online and there are lots of people having same issues
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Allen. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at http://m.me/samsungsupport or Twitter at https://twitter.com/messages/compose?recipient_id=18768513. ^Kayla
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for a trip and wS given a guaranteed delivery date and it was postponed three days out so i had to purchased a new pair. Inwas very disappointed.
No, I would not recommend this to a friend