Customer Ratings & Reviews
- Model:
- SM-R175NMBAXAR
- SKU:
- 6411071
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, Sound quality
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Galaxy Buds. I could never find wireless ear buds that would fit my small ears and these work great. The sound is great.
I would recommend this to a friend Okay, except when one of them simply stops working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud stopped connecting about a week ago. Tried the online support suggestions to no effect. Very frustrating experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, CE2021. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Samsung ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband. One of the buds stop working after a year of use. Bought a pair for my son and the same thing happened.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
I will most likely be returning these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the worst pair of earbuds I've owned. Cannot even put my phone in my pocket without them cutting out
No, I would not recommend this to a friendNot for small ears.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure for many this product will be fine. This product for my aunt was too big, too heavy for her small ears. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Chris. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Galaxy buds +
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate rate it so poor but only about a month one of the earbuds stopped working and i didn't have warranty on it so I couldn't take it back.
I would recommend this to a friendNot what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy Buds are tinny sounding, poor sound quality. I expected a quality sound experience for a product in this price range.
No, I would not recommend this to a friendSamsung ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this item i waist my money that's it worst product made by samsung no voice quality. When i wear after pain start my ears
No, I would not recommend this to a friendGreat the first week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great the first week. But then they started going down hill. The left side wont play anymore. And sometimes the j ut st disconnect for no reason
No, I would not recommend this to a friendWorst AirPods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst thing I ever bought from Samsung! Sound is poor. And bestbuy is sucks for not having returned policy for long time.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked good for about 3 days. Left ear sound is low and tinny. Tried to reset, mess with settings and nothing worked.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung phone and the earbuds do not read your notifications. On the phone with tech support for over an hour. Retunred to the store
No, I would not recommend this to a friendBad condition
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It got ruined so fast, so I don’t recommend it we didn’t bought the warranty for this
No, I would not recommend this to a friendDud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a thing that fails to work properly or is otherwise unsatisfactory or worthless. Returned Next day. Sound is Horrible, Call Quality Horrible
No, I would not recommend this to a friendDidn't work after a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left bud audio was gone within a week, unable to contact a support line and could not leave to return or exchange at a location due to COVID.
No, I would not recommend this to a friendServiced suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever. Add said 7 days. Got it AFTER Christmas. Really sucked. I would never order again unless I absolutely have too.
No, I would not recommend this to a friendIt is hard to review something I never recieved.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I NEVER EVER GOT THIS. I WAITED A MONTH AFTER PURCHASE TO BE SENT AN EMAIL SAYING IT WAS FINALLY BEING SHIPPED. AND STILL NEVER GOT THEM.
No, I would not recommend this to a friendCharging issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to enjoy them yet. One of the buds will not charge completely. Tried exchanging them twice but they are out of stock.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are garbage. Sadly we found out too late to return as they were a Christmas gift. People cannot hear anything you say
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have them from 8 months ago. Already one of them is lower than the other. Very low quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Felipe!
Thank you for purchasing Samsung Galaxy Buds+ True and leaving your review. We truly appreciate you taking the time to let us know of your concern about your device. We are so sorry that your experience has been less than ideal. Let me help. Here's the link on troubleshooting steps that you can make whenever this issue occurs:
Here's a troubleshooting link whenever your will experience some lags with your earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01200670/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144246871
Thank you for choosing Samsung!
-Remie