Customer Ratings & Reviews
- Model:
- SM-R175NMBAXAR
- SKU:
- 6411071
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.
This summary was generated by AI based on customer reviews.
Defect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitch and drop out from time to time. The worst earbud I have used. Not worth the money at all. Had to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Overrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality and uncomfortable. Too bulky and would not remain in ears. Any forward lean and they pop right out
No, I would not recommend this to a friendbuds have problem with microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crackling noise from microphone when you talk. can't find any way to stop it. will be trying to return these buds.
No, I would not recommend this to a friendDead in a year
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These died within a year. I did not purchase a protection plan :(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Didn't hold up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until the left bud quit. Didn't hold up. Wore them in a mellow environment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobbieSr. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Galaxy Buds+, having the left bud not working anymore. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links that can help you improve your audio experience.
Restart or reset your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078085/
Software updates for Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078087/
Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/
How to connect your Galaxy Buds https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144262405
Have a great day.
^Charles
Unfortunately not happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate these earbuds, they don't fit into my ears securely. One fell out, found next to my truck in parking lot
No, I would not recommend this to a friendRight side sounds lower
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought headphones a couple of months ago. Recently the right side sounds lower than the left. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Disappointing, we regret to hear of your experience with these earbuds! We would definitely like to look into this issue further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Samsung Ear Buds not reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging after one year. Will not charge anymore. No light. The case gets very warm.
No, I would not recommend this to a friendJUNK
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HURTS MY EARS CAN NOT WEAR THEM LOSS ONE CAN NOT FIND IT. EVEN WITH LOCATION.
No, I would not recommend this to a friendgalaxy buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for Christmas of 2020 they stopped working - samsung would not cover :(
No, I would not recommend this to a friendTrash
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They will break in 6 months i have had 4 different pairs and they have all had to be replaced within about 6 months
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece if garbage, no giid garbage right one stopped working. No warer no drop straight trash
No, I would not recommend this to a friendConstant break up while on the phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. Works okay while listening to music but breaks up constantly when in phone use. Waste of good money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Roniss, thank you for bringing this to our attention. We apologize for any inconveniences this may have caused. We understand how frustrating it can be when expectations don't quite meet. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot connection issues. ^Elizabeth
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is no use for me- at its highest volume the sound is extremely low and none at all in the left.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Niecy. We would love to get more information to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash... They lost sound after a week. 300$ product that just looses sound On kts own for no reason.. thnx!
No, I would not recommend this to a friendVery poor sound level.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound level was so low I had to return. Not worth the money
No, I would not recommend this to a friendHave to buy a new pair after a year.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had them a year and 4 months. Losing charge fast. Left earbud doesn't charge at all now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Apples. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
No thanks!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated these and took them back ... poor battery life, poor distant for hook up, and severs other items!
No, I would not recommend this to a friendHard Pass
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt like these headphones. They would always fall off my ears when I would work out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
right bud stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the right bud stopped working after a month which is the same issue i had with the non + galaxy buds
No, I would not recommend this to a friendBrand response from Samsung
Posted .I apologize that this has been a less than ideal experience, Keely. We would be happy to assist you with this. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Kayla