Customer Ratings & Reviews
- Model:
- SM-R175NMBAXAR
- SKU:
- 6411071
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.
This summary was generated by AI based on customer reviews.
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not clear. This is not a good product. I will not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was very poor. I could hear crackling noise. The range was not far at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Krissy, thank you for bringing this to our attention. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music) to an article that will help you troubleshoot the audio quality. ^Elizabeth
Didn't last. They stopped working within a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last. They stopped working within a year....
No, I would not recommend this to a friendLet earbud won't work or connect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my earbuds delivery on 2/18/20 I'm excited to use but unfortunately my left earbud won't work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Malik, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111319/) to an article that will help you troubleshoot the issue. ^Elizabeth
Stopped working very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful quality right ear stopped working within the first 2 months of buying it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mike, we apologize for any inconveniences this experience may have caused. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Worst Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have small ears and theses buds just kept coming out of my ears, specially every time I chewed.
No, I would not recommend this to a friendGreat features. Poor audio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lacks in bass and treble and overall sound quality is low/flat. comes with great features
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Zereldo12, thank you for the feedback! Here is a link (https://www.samsung.com/us/support/answer/ANS00086163/) to an article that will help you learn more about optimizing your sound experience with these earbuds. ^Elizabeth
- Pros mentioned:Fit
Great earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones. small and light. I like the color too.
I would recommend this to a friend Must be returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was prepared to give 5 stars, but after 2 days, the left headphone will not charge.
No, I would not recommend this to a friendBad design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud doesn't stay charged. Not sure why right stays at 100%
No, I would not recommend this to a friendGalaxy buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first they were great, but after three months, the right ear bud stop working!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Tony. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy im still ok with the apple products i will not recommend to all my friends
No, I would not recommend this to a friendGot them in June... He just now opened it up.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy! Got them for my brothers birthday and only one headphone works...so now what?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Hppe, we understand how frustrating this experience must be. We would be more than happy to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These suck! Too expensive no bass hard to connect to Bluetooth device.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, R2D2. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Hurt my ears
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt my ears. Returned right away. Best buy's curbside pickup is terrible.
No, I would not recommend this to a friendsound quality is garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned, bought airpods pro, returned those 2. sound quality still isn't much better.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont work harly change, couldn't exchange it, i really like them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Samara. We are really sorry about any performance issues you may be experiencing with your Galaxy Buds+, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
These are just garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am hoping the new ones that come out actually have bass to them. These are just sad
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality. ZERO bass. I took these back the same day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Smith927. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like them. They don't stay in my ear. Maybe its my ears.
No, I would not recommend this to a friend