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Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 10,001 reviews
  • Rated 1 out of 5 stars

    TRASH

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had these a month and the right one stoped workintg and i cant turn them up now

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello hershel923, we regret to hear of your experience with these earbuds! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Xxxx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good. Terrible product. Over priced Woould not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is horrible. People can barely here you talking to them during calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Galaxy Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for purpose intended so can’t review either good or bad

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Not what I thought they were, the sound is horribl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last and the sound sounds like an old Transiter radio.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Frankthetank1973, thank you for reaching out! We understand how frustrating it can be when expectations don't quite meet. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Can lose easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't that great. too easy to lose and don't stay in my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls were terrible, barely hear my music or podcasts

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Cosmicmac. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
      http://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung

  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attention:Do not waste your money Do not waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reported that one of them dont charge good Noone even responded

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waiting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for my item. Order it last month so can't do a review

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started going out and best buy cant do nothing about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud died just after the 1 year warranty ended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To many problems loudness was terrible no equilizer all around not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charge case won’t close

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case won’t close and buds won’t charge with large wings attached.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Justjillie, we apologize for any inconveniences this may have caused. We would definitely like to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Not very good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds don’t stay in and are not comfortable. Low sound quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rocky67, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Samsung buds+

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds stopped working now will no sync with my new phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Twill. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is horrible returned and got the Apple airpods pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay connected. Have to remove and reinstall each use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with sound and design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the sound quality and the design. Returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always fall in my ear. I returned it. Maybe I have small ears

    No, I would not recommend this to a friend