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Customer reviews

Rating 4.6 out of 5 stars with 10000 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 10,000 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent bass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound and even decent bass and easily connect with my cell phone. The charge quickly and stay charge for long period of time. The only issue is that when I am exercising they do not stay in my ear very well. But they are excellent for low impact activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy buds + connected to my phone immediately. They are comfortable in my ears, and the charge lasts through my work day. Happy I can control via app while on conference calls. Everone can hear me when I speak, and music sounds great too! I got them in white.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the first edition which family would always ask to borrow. Bought this as a gift for my sister who never leaves without them now. Have some for myself as well and love how much you can turn ip the bass on these. Just as good and noise canceling as Boise earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easy to my old Samsung S7 and makes talking for long periods of time so much easier than holding the phone. Only thing I haven't figured out, if I only use one and leave the other in the case and close it, it disconnects..especially happy they were on sale!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. The sounds is great for earbuds. I was a little hesitant to get back into using earbuds, but these are wonderful. -Sounds quality good(for earbuds) -connection great -easy of use great -very comfortable Glad I took a chance on these

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    galaxy buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my wife she loves them. Says they stay in her ears with no issues and they are very comfortable. The sound quality is better than the earbuds she did use and she likes the battery life on them for when she uses them for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Fits Comfortably

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three sets of tips and rings help them stay in my ears much better, and the long battery is great for going out, with enough energy for an entire day. It works well with the wireless charging my android phone has, and the ambient noise is also nice to use, though other headphones on top of it might turn them off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The range is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to my husband and he loves it he said. He said the sound is amazing, the range is awesome and the size is easy to carry. There's one thing that he does not like that the charger is not integrated to the case like other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung True Wireless Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Wireless Earbuds work great with my Samsung Android phone. Good reception and sound! Easy to wear! Thanks Best Buy for the great customer service and help from Natalie. She was awesome and I truly appreciate her professionalism!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing these. I was going to get the live buds but Best Buy's reviews helped me make the right choice. These are very comfortable, I use them every day. I'm very happy with the sound quality and love the battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    As good as I thought they'd be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first "True wireless" earbuds so I can only compare against the old bluetooth earpiece. The sound is amazing. I can wear one or both all day and not get an earache. The amplified ambient sound feature is more useful than I thought it would be. So far they have met my expectations which is unusual.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Grampa, it is always great to hear from a loyal Samsung customer. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Much better than original model

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better than the previous model. I would highly recommend. The battery life is insane and the call quality is much better. My only gripe is the charging. It can still be a pain to make the earbuds line up, but 9/10 times you'll get it right just by laying them in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth Every Cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed by the quality of these buds. The battery life is incredible, and the sound (when adjusted through an equalizer) makes my listening experience exponentially better. All things considered, there is nothing I would change about these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits really well. Sounds really good. Case is great. Able to see battery level for both my ear buds and case on my Samsung phone. Stop and play controls good. Volume control a little difficult but I usually don't adjust volume. Great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair I ended up losing the left ear bud on my previous set and I love these so much that I got a new pair (this time in blue) they are very comfortable, great battery life and easy to adjust to your liking by using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Krushdat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a comfortable fit in my ears, and deliver an awesome sound. The noise cancelling feature is wonderful, and the bass is great. I am very satisfied with my Galaxy earbuds. I would recommend these to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stable in-ear, good sound and connection quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using these with my Samsung Galaxy S10+. They sound clear and not too bass pumped. Call quality is good, though i haven't really tried these in very noisy environments yet. The companion app is useful and you can tweak sound profiles to your liking. The touch controls can be a bit finicky and will take some getting used to - need to tap at the right speed to get them to work. Calls work with only one of either buds - though if you try to take one out during a call you might accidentally terminate the call from the touch pad. I find it easier to disable touch controls during work calls and use the touch pad more during music listening. The earhooks make these buds stable in the ear and i haven't had the nagging feeling that these might fall out with light shakes. My main use cases are to use these for work calls and for music listening during brisk walks or jogs - but not for vigorous exercise. I docked a star for the touch pad and since it would be amazing if it were just a tad better in its overall sound quality to match more expensice competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better Than The Beans

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Galaxy Buds are an improvement from the ones that came before them. High quality sound, and much longer lasting battery. My only gripe with these is the glossy case they came in. I wish it had a matte finish. Still, the ambient sound works wonders.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    My third generation pair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like my third pair. Love these things. Battery lasts FOREVER. Wear them on the motorcycle and no issues falling out. Running with them, no issues. Bought a pair for my husband and he finally understands why Samsung products are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Great sounding Ear Buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these ear buds back in April 2020...and I absolutely love the sound, at how easily the sync to my phone, the comfort, the battery life, etc SO what isn't there to love about these? Well after a month of using them, the left ear bud volume was almost non existent! It is actually dead until you take out the right ear bud, and can faintly hear the bud working! I did a google search to see if I could find a solution, and when I did I see that MANY people have the same issue! There seems to be a quality control issues going on with these buds! Pity, because like I said, I loved just about everything about these! BTW, I still haven't found a fix to the problem yet!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Paul, thank you for bringing this to our attention! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung