Customer Ratings & Reviews

The design is great which came with three different sizes of ear buds. The sound quality is also good. I just had some troubles to connect with my laptop at beginning after several days of trying. But it is getting better recently and hopefully it will stay well connected with my laptop.

My wife loves her headphones, I wanted to buy her new ones since her old ones were warped from all the use she put into. This one hasn't given her any problems and she loves using them everything. She says the sound quality is a lot better as well as the battery life.

When I bought these ear buds I thought they will not stay in my ear and they do. They fits good, sounds good, and the person on the other end of the phone hear me good. If you buy these ear buds to listen to music while working out, I would recommend them. So far I love everything about them.

These buds have been good. They sound great, seal out most noise and the ambient passthrough is more useful than I originally thought it would be. As is the case with most wireless buds, I wish they played just a bit louder than they do; at 55 MPH on the Harley they don't quite overcome the road noise even with a great seal and ambient turned off. They NEVER play loud enough to be considered uncomfortable. They charge quick but I certainly don't get the claimed battery life, not even 50% as long and yes, I have the latest firmware. I also wish I could ACTIVELY bind them to two devices simultaneously (phone and computer) rather than switching back and forth between the two (that is pretty lame).

I bought this once before and one of the earbuds randomly gave out so I decided to buy a new pair during black friday sales. They're simple and easy to use, relatively customizable and they work great for me. I have and have used a few different sets of headphones and earbuds and I've liked these the best

These are super comfortable and have great sound as well as excellent battery life. I took them camping for a week and used them frequently and did not have to plug them in to the USB port the whole time. The charging case seems to really hold the charge and recharge them for a long time.

I am in love with these!! I have small ears and they fit perfectly.

These have more features, come in my favorite color, have noise canceling and ambient sound enhancing features and are durable and never fall out battery lasts forever need I say more? Thank you Best Buy for selling this and for being open, and delivering excellent customer service experience!

Bought these for myself and I'll admit they are the best ear buds I've ever owned. Sounds come out so clear, music sounds so much better, during calls all my friends and family hear me so clear. Battery is amazing, can last all day, feels comfortable when in ear. Best ear buds in the market today.

We have a little trouble fitting in the ear properly, but besides that the sound is amazing.

Absolutely love these. I Would recommend them to anyone!!

I usually have problems with headphones because none have been designed for unusual ears, I guess. These buds stay in my ear whether I'm moving around, bending over to pick something up, or putting on or removing a hoodie. Sound is excellent and the buds are very easy to use.

Recently upgraded from the Gear icon buds which only lasted about 2 hrs on full charge. Didn't bother me as I'd use one at a time and switch the main bud on the app to allow me to use each bud for 2 hrs each and be able to hear ambient noises. With these you don't have to worry about that. Adjustable ambient noise level is a cool feature, even if it does have a tin can kind of sound to it. More for safety and convenience, in not having to always pause my music to hear someone unless I'm blasting the music. Usually I can't wear any sort of in ear headphone for longer than a half hr or so before it gets painful. I can go at LEAST 4 hrs with these til discomfort starts to set in. Only complaint is sound quality. Dynamic sound is by far the best sound which is actually really good for my taste. Just wish you cld customize the equalizer. Bass boost preset sound sucks as it's all bass and no treble so dynamic is the way to go. Also w 11 hrs of battery life? Highly recommend. I use w my Galaxy S20 plus.

My first pair had to get returned because the touch response was terrible. Waited a few days for a new set to get mailed out and this pair is great. The battery life is great and so is the sound. My daughter likes these more than her air pod pros and I dont blame her. Highly recommended.

These are nice headphones. Music and calls both sound great, useful features such as ANC and Ambient noise. Touch controls are good not great. I love that they are small buds. I just wish they'd stay in for longer..think it's just my goofy ears tho

These things are so awesome. Great Product and a good value.

Love everything about these except the fact that the Spotify functionality is super wonky. I had to disable some touch features to stop it from playing every time I touched them. Once I solved that, these things were life-alteringly amazing. No other earbuds offer this level of battery life or ease of use!

These earbuds have great sound and even decent bass and easily connect with my cell phone. The charge quickly and stay charge for long period of time. The only issue is that when I am exercising they do not stay in my ear very well. But they are excellent for low impact activities.

Was a little skeptical at first because of call quality of first generation but that issue has been improved making these perfect for me. Now everyone can hear me. I love the sound and fit of these buds plus. Would definitely recommended anyone on the fence. Return powerbeat pros for these.

The ambient option is amazing! if you aren't listening to anything else you get super hearing. it is really fun for people to think you are listening to something and then hear what they say. They fit great and the sound from them is adequate. these are not super bassy but do the trick.