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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 12,961 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. I waited so long to purchase them and I am glad that I finally did, because they fit nicely in my ear and are perfect. The sound is clear and I like the nice case they come in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, long battery and great at pickung up sound. Dont stay in your ear the best when doing somethint active like running. Wear a hat or headband over your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good lil buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and great features. Would have been 5 stars but these were not as loud as I would have liked them to be. They even worked with my wifes iphone which was nice!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say i love my ear buds I never liked ear pieces in my ear but I love these. They fit very good and if I need to remove them quickly I can without a problem. The sound is amazing and the Bluetooth is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stephanie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very good use them for my work outs and running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Buds, Great sound quality and long battery life. Case they came with stores them safely and also charges them. Would highly recommend these for anyone looking for quality buds. Thanks Samsung for a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Horrible, could have had a defective pair?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Range and Lag. These are nice earbuds, they sound good, are small. They are easy to operate. However, the range on my was only 20' and the lag watching videos on my computer was by far, thatis BY FAR, the worse of any bluetooth sound device I have ever used. Maybe my pair was defective, or? Anyway, I went to the Sony WFXB700 and am supper happy. the range is awesome and I cannot sense any lag. These are a little bigger, do not have the touch pads, but are great for what I need.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless earbuds I have ever owned. I love that the battery last for almost 12 hours of continues use. These earbuds also sync smoothly with the galaxy wearables app on Samsung smartphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very well built wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about a month now and I haven't had any problems. Sound quality is good. Stay in when running Bluetooth works the way it should. I charge the case about once a week and I use them for about an hour a day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent wireless headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, awesome sound quality, they fit in the ear comfortably and how they pair up with my watch and phone is amazing. Highly reccomend to anyone looking for a great set of Bluetooth headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Do not stay in ear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love the sound quality and noise cancellation, I am disappointed that they are constantly falling out. I have tried several things to secure them in my ear with no avail. I i eat or drink while I am using them they just fall out. :(

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cvill!

      Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144324014

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid ear buds, they fit snug an dont feel like going to fall out when your moving around. The sound is good, highs are crisp mids are not muffled, but it is lacking on the low-end. Still though they sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good buds for the price - they stay in the ear pretty well, the sound quality is good and pairing has been easy. I would wish for a bit more bass response, but they do a good job for my needs (working around the house).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Review headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good sound an quality is great an your able to here clearly with no interruption when it's windy an your able to find if you lose one or both of them with the app on the phone an battery life is longer then it quotes

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They stay in well. They connect instantly to my S9. I do hate that when I touch them to push them in spotify instantly starts playing but it's easy to pause and nice that it connects to spotify.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds are sleek and stylish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are pretty sleek and color is pretty cool as well. They work very well Samsung phones. The sound was pretty good and Samsung did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    How did I live without them?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound! The Fit! The charging case! What a great buy. I never owned buds before, but won't live without them again. Not wonderful hearing and put them on and music - and TV - on my phone is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, Great sound, charges quickly. If you have a Samsung phone these are a must have because Samsung wear app is VERY helpful. If you misplace these you can find them with the app even adjust sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancelling option. The sound is great, and so is the battery life. I can now fly an entire flight and not worry about my earbuds needing charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love the new buds battery life is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of ear buds, great sound, battery life blew me away. With the ambient noise turned up to medium the ear buds went 10hrs, after a 20min charge in the case the buds were right back up to 80%. Great purchase!!!!

    I would recommend this to a friend