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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 414 Showing 8,261-8,280 of 15,276 reviews
  • Rated 2 out of 5 stars

    sound quality meh, stopped working less than a yr

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was ok, but fell off after probably a few months at best. The ear cups fall off easily, are hard to clean, and one of my buds stopped working altogether after around 6 months. Really expected a lot more at the high price point, especially from a Samsung product

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations FFLinBlue, thanks for taking the opportunity to review your Samsung Galaxy Buds2. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. Also feel free to check out, "No, low, or poor audio quality on Samsung earbuds" and "How to clean your Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife as a gift. She really really loves them, super comfortable and light. Premium build quality and seemingly polished software to control them. Actually I thought the sound quality was pretty terrible in my opinion. And the volume at max was pretty weak. I still wouldn't trade these for much cheaper set of wired headphones personally. However that being said my wife loves them and uses them all day, so I suppose it depends on what matters most to you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new buds are ok but i feel that they dont stay in your ear like the other buds .i would have returned them but return date expired.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound...easy to connect...still a little glitchy with a Gear S3 watch though. Seems that the BT connection will cut out when I move my wrist behind my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I wasn't too sure about this product, but after using these buds for sometime now and impressed. These are definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Atmos sound!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Atmos sound! We ended up buying a second one for the wife. They work wonderfully with Samsung S21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love these ear buds. I can wear them for hours and there is no issues. They hold a charge for most of my day and super comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom and she loves them. Perfect for working out, listening to music without the fuss of cords. Battery is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great sound quality. These are better than I expected; it was the first time I bought a Wireless earbud headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more strings on me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man what a difference wireless can make, my son goes on and on about how he is so happy with this gift. Extremely impressed with the actual sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BANGIN'!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down the best headphones i've ever heard period, not just in the earbud catagory. and i worked in the music industry for 8 or 9 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds +

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that were on sale when I got them for $100. Wouldn’t pay over a 100 but for around that price their very well made and sound good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not mad, just disappointed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very happy first few months now on the 5th month and left earbud speaker is toast. pretty disappointed for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good for music and calls. Unfortunately I have small ears and one is oddly shaped. Therefore, these buds, often fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones the only ones I can actually use on gym day without been afraid of falling out my ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    buds having issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves them but they're having issues with sound in one of the buds. Sound quality is good and comfortable fit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello suggagal, thanks for the feedback! We would be happy to look into this issue further. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Not a dog toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I needed to get a new pair was my dog chewed up my original pair. They fit my ears great and the sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! They are comfortable and keep a long charge to use multiple times before having to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds + true=solid buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them a couple weeks but I really love them. Excellent all day battery life, easy and fast charging. They seem to have decent range also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them.. I love how they automatically connect to my phone when out of the case.. I love the sound, it's so good.. Samsung is always amazing..

    I would recommend this to a friend