Customer Ratings & Reviews

I absolutely love these. Nice sound, wonderful clarity. Very easy to connect to my devices! Very Pleased!

I'm a truck driver.... the originals gave off too much background noise.. the plus is way better for the people on the other end of my calls

Amazing sound. Great quality. Bought them for my wife and she loves them. They sound way way better than the brand i brought.

Bought these for my husband and he loves them! So nice to not have to worry about having his phone attached or right by him.

They work great. Didn't fit just right when I got them but i changed the buds to the smaller ones and they fit great now.

I love the form factor, battery life, and the sound is decent. For these I would rate them higher; however, they have failed on me twice now. The first time I purchased them they were great for work to listen to music or podcasts while I sit at the computer. The transparency mode is very nice to have and the case is small. But then the left bud started to get quieter and quieter until it no longer would have any sound. I tried all the recommended troubleshooting steps, but nothing fixed it. The controls on it would work, but only the right earbud would make sound. Now on to Samsung customer service. With it only being months since I got them I contacted Samsung to see what they could do under the 1 year warranty. After a lot of back and forth they said they could not replace them because my online Best Buy receipt was not sufficient to prove purchase. Well... I really liked the buds and I thought I must have just received a bad pair. When they were on sale I got the same ones. It has now been a even shorter amount of time and the exact same thing happened. This time I couldn't even get the buds to register on Samsung's site and I received no response from them. Overall, I like the earbuds. But I can't recommend them to anyone since they obviously have an issue with them that they are unwilling to fix.

Like these but they don’t stay in my ear like I want them too! Love the sound quality so clear and easy to use! It’s. And thing not a product issue!

Love the color and they fit in my ears. I use them to mow the lawn. I also like that I can still hear when I have them on.

Love these!! Sounds good and my bf doesn't complain about not being able to hear me when around loud area at work.

Good quality! Love these ear buds. They're so good in canceling the noises around you. I highly recommend them. Great price too!

They are great. The ambient sound feature is great, it amplifies everything around you. Touch command is easy to follow and very sensitive.

These ear buds seem to universally fit no matter what. I use them for work all day and go to the gym immediately after with no battery issues. Good sound.

They connect quickly to my phone. Sound is good. The ambient mode makes your voice sound weird but you can hear all around you. I'm very happy with these.

So far so good. I've been using my buds for about 6 weeks now and I'm very pleased with my purchase. Samsung products are always great quality.

Have used these in the house, and on the driving range. Never fell out and was able to wear for 3 hours watching a movie with no discomfort.

sound quality and noise cancelling have been great. call quality is far better than the original version. these have replaced my over-ear headphones.

LOVED! They are so comfortable and the sound is so pristine. Would definitely buy again in a heart beat.

Good sound quality and noise cancellation can silence a barking dog. This is good for calls and music. Also easy and comfy to wear.

These are worth the price! The quality of the build is nice, and the quality of sound is even better. These are better than the pixel buds 2.

Great for what use them for - watching videos and talking on the phone. Music sounds great as well. Best Buy customer service great as usual.