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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 15,276 reviews
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones for price. Sound quality good. Brought for daughter but she ended up getting a iphone......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than airports. Sound quality is excellent. My daughter loves them, and for the price, I might buy some as well. Samsung is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a galaxy phone these are the earphones for you, the sound quality is excellent and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is good. It would be great if the battery life was a little longer. Also has occasional pairing conflicts when only one earphone is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds for the price !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and they do exactly what they say they will do .. Would highly recommend to anyone looking for a premium earbud at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have great sound! I love the ambient feature so I can still hear what is going on around me while enjoying my favorite music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, they stay on my ear pretty good and don't have to worry about them falling off. It also cancel sound out too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. They don't fall out of the ear, which is a plus. The sound they produce is decent, not the best but definitely not the worst

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my earbuds. Love the blue color and the function of them of course. Fairly easy to pair with my Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen to what you want

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds for personal usage\school\office too many kids pets and other devices running lets you hear what you want

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, but doesn't last.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought them and we're using them, they were WAY better than my original Airpods. But after 5-6 months, one ear bud stopped charging and the music wouldn't play louder than a whisper. The other one has also stopped charging after 8 months. If they could be fixed, I would try to have it be done. But, I have read that best buy doesn't fix ear buds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, RockinRedReaper. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Where have these been all my life?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They double as hearing aids if needed or mufflers to quite the noise down. Easy way to switch to hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair because i lost one of the buds from my first pair. Great sound, and people can hear me on phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they can charge in the case without it being plugged in and you can charge the case while wearing the buds, or with the buds in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these earbuds!! They fit perfect and with the little wind add on it's a very snug and secure fit. Unfortunately I handled one of the buds with a quasi wet hand and now one bud is not as crisp as before. I want to use my geek squad replacement plan but I also kind of want to upgrade to the buds2; mainly because I do have small ears that get irritated very easily. I recommend these buds but they are being discontinued

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They heat up while they're in your ears which is not ideal. Aside from that, sound quality is great and anc is average.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,


      Thank you for reaching out. We apologize for your recent experience with our Galaxy Buds 2, as it overheats while in use. We understand how essential this is to enjoy listening to music or while calling with families and friends.

      Please visit this link below to troubleshoot your device and have it rectified from heating:
      https://www.samsung.com/us/support/answer/ANS00076952/


      Should you encounter the same issue, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144162207

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    EARBUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earbuds that I have ever purchased. I bought these for my daughter and she absolutely loved them. Great sound and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hold charge very well and are quite comfortable for hours of use. I use with Samsung Note 20 ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to unemployment money was able to afford these. Work really good with my phone had to finally buy the brand that works with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for more. Love these Buds . They charge for at least 12 hours. I am very happy with this purchase. Highly recommended.

    I would recommend this to a friend