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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 15,276 reviews
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome, my only complaint is sometimes people tell me I sound muffled over the phone. Don't know if it's dust or what, but I keep the buds clean. And it's only sometimes. But it's really not enough to be unhappy with them. I love my buds+ and wouldn't trade them for anything! My fav pair of truly wireless I've ever had.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Toby, thank you for sharing your experience! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the sound during calls. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair easily and sound great. I would recommend them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for, Corvetteman123! Glad you appreciate our work. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has great quality... and they are made to last

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Close, but no cigar.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing this to my previous LG Tone Activ+ HBS-a100 retractable, bluetooth neckband. I'd been using the LG for over 2 years EVERYDAY. I've used it non-stop for EVERYTHING. Work, Casual, Gaming... It was always worn. Now... Since then there doesn't appear to be any new, GOOD wearable, yet versatile bluetooth audio devices that don't outright LAG. That's right!.. aptX-LL is not present on nearly all devices currently available and these Samsung Galaxy Buds+ are no exception. No Low-Latency codec. Your sounds from your actions in games, the voice of people talking in movies and YouTube... It will all be out of sync. Good when there's no video involved. Calls and Music and that's it! Still better then most other offerings though. If you're not desperate for a replacement like I was, do your research and keep an eye out for anything new with aptX-LL. Make sure the "LL" is there. "HD", or just regular aptX won't cut it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Except For a Defect With the BestBuy Edition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great but I do have a slight problem with them. If I'm wearing only the left (or right) bud and my phone is in my pocket of the opposite side, there is a clear sound lag which can be very annoying. I had the same problem with the IconX so I might have to exchange these if I notice the problem more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Way overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced for the quality, He's definitely are the best things out there and they'll still fall out of your ear with a little bit of moisture.you could save about $130 if you go with the Skullcandy that produces the same features and same exact sound quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to Apple AirPods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband back in June, and he loves them ... I was holding out until the Google Pixel Buds came out, but decided to just break and get these instead as my husband went on about how much he likes them. I am very satisfied, and honestly like these more than Apple AirPods I used to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy + earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and clarity when i am listening to music. They are exactly what I wanted and need. I enjoy using them discreetly and the ambient sound helps me to clearly hear everything around me. The only thing I wish is that I was able to locate them when the case is closed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the second generation of Galaxy buds!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product due to ease of use and its quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ear buds. Didnt give it 5 stars because sometimes there is static and my phone is right in front of me. They pair well with my Samsung note10 and tab s6. I had to research how to pair a second device. I like how easy it is to connect the devices back and forth. And I also like the wear app that works well with the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great for workouts. Sweatproof and great fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a variety of colors and they have dynamic sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds. I have used them consistently since i purchased them. I would have given 5 stars but the only issue i have is that there are times when i am laying down using the buds and they may fall out of my ear. In my opinion they are the best fit anf have to be adjusted at times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely better than their prior version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the Amazon earbuds I had previously. They are charged easily through wireless charging pad and stay snug in the ear. That's usually the worst part about the truly wireless earbuds. The color is really beautiful, it's pearly white and the case has a pretty finish as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No background sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hearing ,no background sound ,easy to use!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife enjoys these a lot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife (she requested this model). She is using them, regularly, and she enjoys using them! This I can tell b/c I see her with little blue blobs in her ears around the house. Pretty funny but it tells me she's enjoying them. I did buy them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, Noise cancelling could be better. fits good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SORTO, thanks for taking the time to review these earbuds! ^Elizabeth Samsung

  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to find decent earbuds that satisfy everyone's needs. These have great clarity and I've never had an issue with connectivity. The problem is the sound. On calls it's perfect, for music the sound is tinny and lacks any depth of sound.

    No, I would not recommend this to a friend