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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 15,276 reviews
  • Rated 1 out of 5 stars

    Broke Three Months In, Best Buy Won't Help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these buds for three months, I use them probably once or twice a week. The right one has already broken. Best Buy will not help fix or replace them in any way. Samsung requires that I mail them in for repair and potential replacement. For an expensive product to break three months after purchase and the store that sells them to be completely hands off will be instructive in my future electronics purchase choices.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You blew it Samsung, don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've blown the speaker in two pairs. The first was a hassle getting them to replace. Got them replaced and another blown speaker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Definitely could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, App, noise cancelling and comfort are great. The not so great is the fact it seems to lose signal a lot. Seems like everytime i bend over or turn my head to much get a bunch of static or just stops playing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Convenient but sensors are too sensitive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless buds are convenient for hands free use, but sound is just okay and the sensors on the outside are extremely sensitive. I've ended calls too early or paused my music because I grazed them. Battery life is great and they look sleek.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Samm, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They work amazing. I like the ambient feature - it works well. I don't usually like the style of in the ear, but these are comfortable. However, I cannot wear them for too long - about an hour is my limit - before they start feeling uncomfortable and my ears start hurting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty fantastic. This is my first pair and they did not disappoint, i did my homework, read the specs and reviews and could not be happier with my purchase.i have a Samsung note and wanted headphones that would work well with my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this product so i can not te you anything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Fits well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit out the box. My biggest gripe is as others have said. They are very sensitive to the touch, I also have calls drop while I'm on the phone and there are dead spots where you can hear them, they can't hear you. They take some getting used to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online for curbside pickup and my order was out within minutes of the store opening it was a very safe easy process and the earbuds are awesome ibrecommend the samsung earbuds to anyone who wants a good pair of reliable comfortable earbuds can't beat them for the price thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buds by far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple sets of these buds! Not that anyone needs more than 1 I just like to have color options but I gave 4 out of 5 just for the water resistant rating. If these were IPX7 id never buy another set of buds but these. I still believe they are the best on the market currently!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loved the pearl color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds were for my daughter she originally wanted the metallic blue earbuds but you were out the sales man showed her the pearl white she went ahead and decided on getting those and she loves the color now. She has smal ears and she says they didn’t hurt her ears. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the newer ones un terms of fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how versatile this little earbuds are. They are not good for driving trucks cause they won't block the engine sound. Great for all cases including hands free driving small cars and listening to music. I also like how inconspicuous its but fitting into the ear.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like them. They kept falling out of my ear. No grip at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these earbuds with noise canceling feature; however, can’t give 5 stars because - first they don’t fit as snug as the Galaxy Buds I have and second the are not included on the Samsung App - not sure why they would not include on App so you can boost sound?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. The EQ is not quite what I expected but by finding a compatible app I am able to fine tune them to my liking. The tap controls are easy. Auto updates are a plus too. Very satisfied with these earbuds and would reccomend if you are shopping for some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hands free option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom as a birthday present. She is not very tech savvy, but it is so easy to use even for her. She loves it so much, she works cleaning houses and can listen to music or talk on the phone while working without worrying about earphones being tangled on something!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's great mostly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and I love the noise cancellation. It frequently slip out my ears and for some reason after awhile people on the other end say I sound muffled. No mask nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and easy to use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got these because I fell in love with the color. They are very simple and easy to use. I love the ambient settings as well. I can now clean and listen to my surroundings. It's great! I recommend these for sure. They are so comfy that I forget I'm wearing them sometimes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked to much I bought twice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these when I started working remotely and needed good sound while on calls as well as music without disturbing everybody else in the house. My girlfriend ended up liking them so much I had to purchase another pair so I had some to use for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but fall out sometimes.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these a long time. They are durable. They sometimes fall out of my ears. Only drawback. I have dropped them in the sink with the water running and also one fell in dog water. I let them dry and still works.

    I would recommend this to a friend