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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent Sound, Poor Controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good, but they feel cheap and the plastic creaks in your ears. The touch controls are also frustrating as they can be trigger just by adjusting the buds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of wireless earbuds. I bought them to use for my Zoom calls. They paired up easily to all my devices, including my PC. The microphone is not so great, but that isn’t an issue since I use my big broadcast quality mic for the calls. If the microphone was better I’d give it 5 starts.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent product, lots of defects and issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, they go well with my phone. However, my first pair failed in a week. I can't recommend them, but they've been great. Get a pair of sony buds or air pods. The samsung pairing features don't outweigh the failure of the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    An improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds+ are a definite improvement over the first generation, with that being said still doesn't deliver that big full stage sound that I enjoy. They do have a very clear and crisp sound plus comfortable to wear for extended periods of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    wish they last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these sound great but they keep going out I'm on my 5th pair I use these for work for as long as they last in a 10 hour shift about 5-6 hours 4 days a week have to take them back about 4-6 months for a new pair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom's earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom really enjoys the earbuds. The purchase price was very good . The way that they fit into her ears are great I also purchased a case with the earbuds. She's really enjoying having that conversation conversation versus talking through a speaker phone .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well and are comfortable. One oversight I made before purchasing is that this product doesn't work with Apple products (as far as I know). I have an iPad that I use often and I have to switch to another earbud product if I want to listen to music or video content.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have an issue registering touches. its actually quite annoying and the liberty pro 2s i have dont have this issue. sound quality is honestly amazing and the active noise cancelling is great too! but it has no bass to speak of

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RMadlock, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed wireless earbuds for her phone and to listen to music from her laptop. She has been looking for months. We were able to finally talk her into getting these. My kids and I are Apple product preferred but I knew these would be great for her. She enjoys them too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work, we'll say that.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was expecting a little bit better sound and some bass. They work great, auto connect and all the cool stuff. Musically though, hmmmm. I don't wanna spoil them, but Samsung can do better. Now I know I can connect the AirPod Pro to my Galaxy Note 10+, I'll probably be grabbing those instead.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Michael, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh meh meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were just ok. I have a Samsung phone so setting them up was very easy. The sound however is just ok. Not bassy or loud enough for me. They do stay in your ears quite well and they do hold a good charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is stronger (Bluetooth) than with the pervious earbuds which is something I really disliked about the Samsung Galaxy Buds. The sound output also seems to be louder and with more added base. Overall I am happy with the upgraded version of then earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty decent audio not so great fit for long ses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good audio quality could be better if my phone supported Bluetooth 5.0 but still works fine. The ear tips these have don't have a secure fit so sometimes it would come off on its own. The biggest ones it has those not help much. Also pretty likely to get itself dirty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another recommendation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can’t say anything bad about Samsung earbuds no matter which ones they are, I do currently have the original, these the buds plus, Buds live and Buds Pro. Samsung knows their earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Won’t Regret It!! 8-D

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple guy myself but my wife loves them. Decided to buy them as a gift for her and she loves using them. As a thanks she made passionate love to me that very night. So I def think they were worth it and would recommend you buy them. Trust me lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Arrg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for about 2 weeks. Sound is great, but for reasons unknown left ear just stopped working. Even after doing all recommended steps from Samsung, problem persisted. Replaced them with new pair and ended up with the same problem

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KrispyKream, we regret to hear of your experience with these earbuds. We would love the opportunity to assist you further with this matter. Please reach out to us by calling 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Decent earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a backup to my Bose. Overall these are ok better than echo and other earbuds I've tried. Pros: Can locate a lost bud similar to Bose Can use either or both bud for talk unlike Bose. Cons: Sound okay but not = Bose earbuds Does not stay in ear securely unlike Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and voice qualities are quite good but the battery life is less than half of what was advertised. I'm planning to give them a bit more time but a return is a possibility if battery life remains as it has been.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just ok. The people I am talking to say that I am hard to hear or understand. I wish there were at least a small boom for the microphone, that might help. Also, they hurt my ears if I try to wear them for more than 20 - 30 minutes,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had better ear buds wishing would bought the most expensive ones. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Stoneyman1, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. Our goal at Samsung is to provide a range of devices to meet the needs, wants, and budgets of our customers. If you haven't done so already, you can always explore the return widow of the store of purchase and see if you can see about options that will better suit your needs. Thank you for being a Samsung customer. -Elizabeth Samsung