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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 15,276 reviews
  • Rated 5 out of 5 stars

    These earbuds are very nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the light blue Samsung earbuds to match her new Galaxy tablet. She says they work well and is happy with them...and this girl is rarely happy...lol. I also got some wired headphones for it as back up. She is enjoying her new set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them because they were very easy to pair and use. Only issue I have is my left bud has fallen out of my ear twice! I looked on YouTube to make sure they are in properly. I only use them at home for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. I LOVE the ambient settings for both buds. Makes it so convenient to enjoy podcasts and music while still being aware of what's going on around you. The touch patterns candy function can be a little co fusing but I'm sure after more use, itll feel natural.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice headphones, but a little too complicated for me as well as they didn't fit well in my ears, so they kept on falling out. For someone techier than myself I would highly recommend these. The price was right as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    amazing sound but constant signal drop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - sound quality is fantastic! CONS - Literally everything in my house that require electricity to operate interferes with the signal for these things. My keyboard which isnt even bluetooth made these chirp and pop whenever I typed on it. Plugging in my phone to charge made these drop signal when I had them attached to my pc. Its such a shame because these sound so amazing, but cant hold a signal to save a life and are constantly dropping out. Also the syncing is awful on these and watching videos or movies on my pc, the audio was out of sync by a half second or more making them completely unusable in that regard. Using a USB 5.0 (the latest most super touted awesome usb bluetooth dongle) and they still had issues with sync and audio lag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung wireless headphones did stop working because the right side headset did not take a full charge. I usedy tech services replacement plan and received an immediate replacement same day free if charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great, definitely worth the money. The only part that I don’t like is how they completely block out exterior sound so things such as chewing or singing seem intensified in your head as if you were wearing earplugs. I would definitely purchase them again though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fall out of ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. I wanted so BADLY to love these purple beauties, but i couldn't keep them in my ears. I tried all 3 tip sizes and ordered some foam tips online. Returned, sadly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are worse than gas station wired earbuds. I just got them last weekend and I'm already finding a major issue with them. I used them once and I cannot charge the case with the original cable or any other USB Type C cable in my house. I don't recommend wasting your money on these ear pods.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat disappointed, expected better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously is this all you can do from Samsung? I was using raycon basic model and thinking Samsung name value and 2x more price, I expected much more than this. Sound isn’t that great no wide bass sound, pretty normal sound quality which you have to volume up almost towards the highest to get the right sound. I am certainly not deaf and has good hearing ability. I am using iPhone 8+ ,never in my life had to volume up the highest for earphones /headphones. I wish I could test those earbuds before I buy, with Covid there are samples of headphones still but no earbuds to test. How can you buy something like earphones over +$100 without even testing. I might try another month to see if I want to still keep it or refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds I have ever purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is amazing the sound quality is very good. Not as good as the airpods, but let's be honest, with 11 hrs of battery life who is complaining right? Also when I work out and run I have never had them fall out as long as they were cleaned, which Indo regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not Comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but were not comfortable, made my ears sweat and itch, sound quality good but not great. I tried apple airpods pro and found them MUCH more comfortable with great sound quality. I returned these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Continue to Improve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the original... Keep them. Probably not really worth upgrading. If buying for the first time then spend the extra money and get the new ones with improved features. Definitely worth it. The noise isolation along with Ambient noise settings works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these for my father for his birthday, he loves the fact that the gummy-like ear tips fit into his ears perfectly, also the integration of his Samsung with these is awesome, he is able to control the equalizer settings which he loves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial purchase of these earbuds didnt go well. The left channel kept cutting out. Best buy customer service was great. They replaced them promptly and the new set works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trying to be used to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used something like this.. so I am trying to be used to.. however I do not like something sitting in my ear.. My wife tried couple of time and it fell down.. probably need adjustment.. but we not ear phone person... we play music with volume on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first ever Samsung Galaxy Buds. They work great & everything, but they slip out of my ears a lot when I'm working out or running, it happens quite often. I think I would much rather get some that hooks over your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! One of the biggest pros to these are the Ambient feature! Nothing worse than playing music or having a phone call and not being able to hear what's going on around you. Would buy again and have recommended to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat these little gems for the price. I got them on sale for less then $100 which was even more of a bargin. The incuded app gives you control over touch features, ambient sound level, EQ presets and much more. I am very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite improvement over the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved sound and battery make for a great product. Much richer sound and bass for music. The microphone picks up my voice much better during calls. If you're a samsung fan I would recommend picking these up. They will also work with any laptop that has bluetooth

    I would recommend this to a friend