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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 15,276 reviews
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying these headphones but they constantly fall ouy of my ears. I am afraid they will break every time they fall out. If not for this issue, I would have given these five stars. Battery isnt up to par either.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good earphones! But the case opens on its own! So easy to lose they earbuds! I lost them twice! Ridiculous how samsung used to jave great cases before that won't just open that easy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love Samsung!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal buyer of Samsung products. The customer service is poor, but the products are great! I love that they are coming out with different colors. These earphones are great! I do have some issue the ambient sound sometimes, like its sounds like its on when it shouldn't be.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PJtheTechGal, we appreciate you taking the time to leave us some feedback about these earbuds! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great noice canceling earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds at a great price. I use them for Zoom meetings all day but I charge them between meetings because they will not last the entire day on full charge. No other earbuds last the entire day anyway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Samsung galaxy buds first and I didn't have a lot of good things to say about those. But the galaxy buds+ are working out great. Works great with any bluetooth device. My Samsung active watch is a great match with these buds. No more running with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for this earbuds to be great !! But unfortunately they didn't meet my expectations ! Call quality its awesome ,music wise Not good at all !! Unfortunately i will be returning them !!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my mom, the only negative remark about these headphones was the pairing trouble one may have upon first use. Only one headphone was able to be paired and it took some troubleshooting and YouTube "How To's" to resolve the issue and get both buds working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mic needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery and sound quality of these buds are great. But the mic is terrible. For some reason, it seems to amplify ambient noise. I have received several complains about the noise during Zoom meetings and phone calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite ear phones. At first they were hurting my ears if I had them in their longer than an hour but realized I just had to switch out the outer rubber lining to a smaller size, which they have in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Try looking for alternatives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch, only complaint is that the body is way too glossy. No grip, slips out of my hand. Doesn't sit very well in my ears either. 7/10

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used every day for week now. Main purpose for wood work not for music. It's good not great. It's not that comfortable. It's impossible to have such a small in-ear headphones to produce good sound. It's okay noise canceling. Is what it is so get it if on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, powerful earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well and the storage/charging case is a great idea. My only comment is that I am having a little trouble fitting these comfortably in my ears. I really don't think that this is a product problem but instead just my ears finding the right fit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Thank You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't stay in my ears and the sound quality was not much better than my $30 earbuds. Why spend all that money for something that is almost the same?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly rugged

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised how rugged they are. I use them in the field, so they have kissed the concrete many times. Also was impressed with the ambient noise feature. They do slip out of ear occasionally. "Get the servc Plan," is my advice for everyone. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fair earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are good and bad for me quality great sound great fit not good for me. They always pops out and if you're on the phone the call mutes when that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone has ripped off Apple's model of Bluetooth headphones, and Samsung has done that the best! Samsung may beat Apple with phones (in my opinion) and these headphones are for pairing with your Samsung, iPhone, or any other type of phone. Get these now!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Itching, Scabbing, Fluid, and Flaking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for longer uses for about 2 months. Around the 15th last month, I started getting a problem where wearing them (even just for an hour) would lead to flaking, itching, scabbing, and fluid in my ear. Its a common problem for many other people, so its just not worth risking whether you have the same problem but are past the return date like I am.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings GlenG, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it provides us the opportunity to improve the functionality and design of our product line. If your skin is exposed to skin irritants or substances that may cause skin trouble (such as soap, sweat, lotion and suntan lotion etc.) for an extended period of time or if you are exposed to a certain environment, a hypersensitive skin reaction may occur. Remove your Galaxy Buds from your ears and consult a dermatologist if the skin where you wear the Galaxy Buds reddens or feels irritated. Feel free to review, "How to clean your Samsung Galaxy earbuds" and "How to wear your Samsung earbuds" if you would like to learn more. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Love them but they fall out sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I love them but they have a fatal flaw. Whenever I am working out pretty hard they feel like they are falling out of my ears. Which is really annoying. But surprisingly enough, they do cancel noise and the battery life is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and powerful earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing little earbuds. They sit comfortably in the ear and look incredibly stylish and sleek. Yes, the new Samsung buds were just announced however if you are looking for something cheaper these are just that item with just as much quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're literally the first gen buds with better battery life. Not worth the money and not for me. I like LOUD and punchy bass. Went with Anker Soundcore Liberty 2 Pro. Better fit sound and much cheaper.

    No, I would not recommend this to a friend