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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 12962 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 12,962 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    great sound and great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better than the 2nd gen airpods I had. they fit better and sound better. I can wear them for an extended amount of time without the ear pain that the airpods left me with. They have an awesome battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good for people who workout

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the buds as a gift for my roommate who uses a Samsung S20 and he loves the buds. The sync is pretty fast and battery life is good. Sound quality and fit is very good and works great for workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice companion for my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to setup, really enjoying using them. still trying to get use to them after using airpods pro. Like the design and how the fit in my ear, people can barely notice you have them on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality. Easily connected to Samsung phones. Comfortable and great sound quality and the mic for phone calls is Excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of ear buds. They fit comfortably in my ears and the sound is great. The battery life is great. I would definitely recommend these to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality, but earbuds fall out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me begin by saying the headphones sound quality are AMAZING! I love the bass quality while playing music and my phone conersations were clear! I love that I can juggle back and forth between noise cancelling and ambient sound to be aware of what is happening around me. With that being said, sadly, I had to return them because the earbuds wouldn't stay in my ear :( I went for a light walk and they fell out. They also fell out during my workouts. I hope in the future they will find a better way for the earbuds to stay in place.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AmandaB, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support for additional assistance. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Overall Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I have the original galaxy buds and these sound significantly better cuz of the dual drivers. Bass is deeper and the mids and highs are crisper. I love that Samsung improved on mics by adding a third mic so it improves on call quality and also ambient awareness. The ambient awareness is great and people I call say that they can't tell sometimes when I'm talking to them using the earbuds which is way better than the original galaxy buds call quality. Overall, I would say it's a great upgrade. For me, I would say it's the best alternative for Samsung and even Android phones for the Airpods/Airpod Pros without adding a whole lot of bulk like the Sony WF-1000XM3. I would recommend these to anyone who doesn't want to pay the extra $100 for the Airpod Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've tried. These replaced an old Bluetooth and the difference is remarkable. The clarity of these earbuds is superb and they are so convenient to wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Loved the sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds free with Samsung Fold and I am loving it. It has great sound quality and fits perfectly to the ears. Once charged fully you can use it for many days without charging again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are super sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hair can touch them and pause my podcasts and occasionally they pop out randomly but they take calls well and play beautifully. Their noise canceling is very good and 1 ear use is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Best Earbuds I've Owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work at home and use my phone quite a bit for calls and video conferencing. I needed headset and the BestBuy rep suggested these Galaxy Buds+ as a good companion to my Galaxy Note 10+. I could not be happier with them. The sound quality for phone calls is excellent, both in what I hear and when others hear me speak. Using the buds one at a time, I can talk for several days on without having to charge them. I've never been one to listen to music with earbuds or headphones, but I actually enjoy using these. I actually use them when I do yard work as the noise cancelling feature is nice when using power tools, and I can enjoy some music while I work. I like the design and the fact that the case wireless charges. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. Took awhile to figure out what size to use for my ears. I love the sounds cancellation for exterior noise, it is a lifesaver at work. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd kind of wireless heads ive ever owned and these are so much better than my previous one. Good sound quality, long battery life, and pocket size case. Definitely a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good value - sort of

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these with my Samsung work phone. Fit is comfortable, battery life is great, sound is okay. I wanted to like these given the size and fit and ease to which they connect, even to the Apple TV. But comparing certains songs from these to the AirPods Pro is like night and day. I thought these sounded okay but then tried the same song on the AirPods and found twice the soundstage and music. The equalizer in the app is limited. They did okay for calls but they would distort at times. Odd. Volume on my Samsung phone was disappointing but plenty of volume with my iPhone for some reason. Still, they are $100 less than the Pros so that can make a difference.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, TMonk. Samsung values your feedback and values you as a customer. Your feedback ensures improvements so that the experience continues for everyone. Thanks for sharing your experience. ^Kayla Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Samsung quality speaks for itself!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of controls for these buds. The sound quality is great, the buds fits comfortably in my ears. The only con i have is the sensitivity when you touch either side of the buds. Other than that, i am really glad i got a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The long lasting battery life, the noise canceling as well as the ambient noise modes are fantastic and incredibly useful. I've never had an issue pairing them, or keeping them paired and working while I'm outside or especially just using one bud at a time. They have a long range, as well as can still stay connected through walls for a period of time so you aren't consistently disconnecting and reconnecting. The only thing I found that I had an issue with was accidentally touching the bud and pausing/changing songs without meaning to, but I just went into the wear app and enabled "block touching" so that was no longer an issue. In summary, I really love these headphones and would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds packs a punch. It is much better that wired earphones that I am used to. Music sounds good, calls are pretty clear, stays in my ear, can work individually and battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working so well.. Very good product and good sound quality. Although it keeps falling off from the left side and makes my ear itchy otherwise great product. Only don't like the charging time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Long battery life, good sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these instead of airpods because of the significantly lower price and longer battery life. The battery life seems to be holding up over time and I can keep them in all day without having to recharge. The sound quality is good, but they do start to irritate my ears after several hours of wear (my ears are on the smaller side). The touch functions are also not the best. I often bump them by mistake or miss a "tap" and end up putting in a different command than I intended. Overall, for the price I think these are great if you want true wireless earbuds with good quality that have a long long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A Great Listening Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the headphones are a bit pricey they live up to their price. These headphones sound amazing with great bass and clear sound. Whether it's a podcast or a soundtrack I truly enjoy my galaxy buds. They are comfortable and easy to use to a point. The touch controls can be a bit unreliable in certain conditions but they are still great. The battery in each bud last a ridiculously long time from my experience. I've gone four to five days without a charge of the device with listening times around 1-6 hours a day. It says it last 22 hours or something along those lines on the advertising and it lives up to that promise we'll. Overall they have worked out great. If you buy them I hope you enjoy them as much as I have.

    I would recommend this to a friend