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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 15,276 reviews
  • Rated 1 out of 5 stars

    Glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope you have better luck. 3 week into purchasing them, sound kept cutting out. Luckily Best Buy did me a favor and approved to take them back and switch to Google Pro buds which have worked perfectly since.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ratcomtech/Siby Moctar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro It's nice and small wireless charging Small case easy pocketed Con All the product Of Galaxy buds plus have common problems (Right Earbuds) discharging faster then the (Left Earbuds) Samsung made a big mistake. This product are all the same problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best airbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds as long as you pick the right size ear plugs and get a good seal. I own Airpods Pro, Sony xm3's, Bose soundsport, and overall I like these the best. They have great passthrough loud enough so you can hear people talking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, sound quality is excellent. They stay in your ear ven if you are running or moving fast, they dont slide or move at all from the position. Water resistant, so sweat will not damage them. The battery life is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the lack of wires!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to deal with wired headphones. Once I figured out how to insert them, they now fit in my ears much better. My only very small complaint is there doesn't appear to be much bass response with these buds. Other than that, they're great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering around the store to purchase something because I was in a somewhat depressed mood. Not knowing what I wanted I stumbled onto the Galaxy buds and the nearest worker helped me and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most important thing to remember is take the time to put the right wing tips and silicone bits on these ear buds. If you do not have a good seal the ambient sound is really nonfunctional, so is the sound canceling feature. I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these for a birthday gift from my daughter. I really love them I just wish that they came with the hook behind the ear, because I am afraid that one might come out of my ear, but other than that they a great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to see that you had them in the blue color. Shipping was fast. The wings on them kind of hurt my ear but swapping out for the smooth band helped a lot. I was able to wear all day with no pain and they barely feel like they're there.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful to hear, Lisa! We're so glad that you're enjoying these earbuds. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Can't recommend due to connectivity.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced a pair of Plantronics bluetooth headphones in an attempt to upgrade sound quality. There are times these achieve that goal but that benefit is far outweighed by connectivity issues. They're paired to a Galaxy Note 10 using Samsung's Wearble app so should be a perfect pair but even with my phone within 3 feet away there are constant drops of one or both buds. Worse yet the left/right earbuds are often out of synch making music distorted and podcasts almost unintelligible. Covid19 will make return difficult so they'll go in the back of a drawer as a reminder not to believe OEM products work best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello dogyard, we regret to hear of your experience with these earbuds. We understand how frustrating it can be when expectations don't quite meet. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot the connectivity issues. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the original galaxy buds for my husband one went bad, so we upgraded to this set of earbuds galaxy buds+ and my husband loves them! He brags about them and the color he thought was super cool since the first pair were just all black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this was a very good product for it's price range. Pretty easy blue tooth set ups with my Samsung products. Slightly harder with the SanDisk mp3 player,but not to bad. It has pretty good range can use around most of my yard with source still in the house.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    They good but not very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the bose earphones before and I loved those I thought these would be comparable but the volume was extremely lower. They have no bass whatsoever. I would rate it lower but the quality is of the product is good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cord breaker for headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife because she was always holding the phone with her chin whenever she was talking on the phone and doing house work. So I figured these would come in handy. The touch feature takes a little getting used to but works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. Mainly wear them to work so I like that I can still hear other things without having to remove them. I think I have small ears and even though the rubber band around the buds help, it actually hurts having them in after a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they work great for what i needed them for, the only bad part is the right bud never fully charges. It only charges to 67% and stays there. Other than that they're great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER THAN THE FIRST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy + enhanced their Ambient Sound feature... you now have 4 levels for Audio AND a level for phone calls which is new. The sound is crisp and the fit of the buds is better than the first (more sturdy). Im very glad to invest in this item.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good for an amount of time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they werw good until around a year or little before they got really low volume and never got loud after recommending having another pair after a year or back up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Joshua!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. We sincerely apologize for the inconvenience that the low volume of your earbuds gave you. Let me help. Here's the troubleshooting link that you can check whenever you experience poor audio quality on Samsung earbuds:

      https://www.samsung.com/us/support/troubleshooting/TSG01111323/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144252465

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    1 month review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product as the quality is good and has good value for the money. The bud integrates well with other Samsung devices. Also these are light weight and comfortable to wear. The sound quality is not the best and for good for the value

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and great product!This is my second time purchase as after having this earbuds for a year I decided to get it for my mom for Christmas. Very comfortable fit, light weight. I use it every day and enjoy it :-)

    I would recommend this to a friend