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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 15,276 reviews
  • Rated 4 out of 5 stars

    Nice ear buds.....working fine so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this useful and it's working fine, but I am not sure why one of the buds comes out when I talk for sometime over the meetings. Not sure if I need to change the ear plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Will not stay in your ear while moving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and music come through clearly, But they keep falling out if my ears. Walking sudden turn or movement one will definitely fall out of your ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great true wireless headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. The option of allowing ambient noise is a plus as i like to wear them listening to music while biking it allows me to still hear traffic approaching from behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work. Love the ability to listen to music while hearing what's going on around me. Price was $109 but i noticed the price on these went back to $149. Glad i bought these when i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves them, I got them for her as a gift, she just wanted them in black. Which is what's nice about them, you can get them in black, red, or white. They work well with the samsung S line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these....Love these....Love these.... Everything that I expected and more. The information in the description is just what it says. You have to try them for yourself. It is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit not as good as Bose but operate great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fit of them and they are way too slick, they come out of my ears and i drop them all the time. Much prefer the Bose earpieces and rubber edges. The tap functionality and ambient noise feature work great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds make a big difference. They have done very well in the beginning stages. They are the typical deploy of all the other gadgets. I had to use some decay plants, but everything just turned out fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds they work like a charm on the note 10 plus i tired using the razer earbuds but they would disconnect when i would run but these samsung earbuds work to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great earbud to workout and daily use. I bough it for my wife and another one for my mom a week ago. I was advice to get one for myself. I just bought it at great price it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this purchase. The only thing is I have to get use to each tap, will activate something.. hence Spotify, volume on tablet etc. But this is my learning curve not Samsung's..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEYOND WHAT I EXPECTED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely fell in love with these. My friend has the Sony pair & instantly after trying mine he went & exchanged them out for these. Your really missing out if these are not in you headphone collection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for music and phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone but they lack a little when used on video calls. If you are looking for something just for music and phone calls these work great. If you want something for a zoom call these aren't for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty neat. From someone who's used wired headphones for 2 decades this is a game changer. My only issue is that they do tend to want to fall out occasionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these air pods. She would only use wired headphones prior to this purchase because she hated the delay with some other models. These work great. No delay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but uncomfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given them 5 stars but they were way to uncomfortable for me. Sound quality is great but the recent galaxy buds live that were released fit me way better.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Myra, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Too loose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not designed to stay in the ear lobe very well. When moist from sweat they fall out easily...for that reason I returned them so I won't lose them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Regret purchase of Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things just won't fit in my hears. When I go to adjust them people either can't hear me or I hang up on people. I tried all three sizes of the silicone tips and none of them really help. I really do not like them at all. Yes, the sound quality is great when I can get them to fit in for a few minutes, but they are just a hassle. i find I'm using the speaker on my phone more often now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, but soft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good quantity and comfortable. They have much less bass and volume then I am used to after using skull candy forever. Had to surgically tweak my phone's equalizer to get the same level of bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds. The cause of tinnitus in every 90's kid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth syncs well with almost all of our devices (tablets/phones/PCs). Audio is good. Haven't tried making a call with them yet, but all in all a nice set of wireless earbuds.

    I would recommend this to a friend